At a Glance
- Tasks: Manage and optimise network operations for a leading tech company.
- Company: Accenture, a global leader in professional services and innovation.
- Benefits: Competitive salary, career growth, and a diverse, inclusive culture.
- Other info: On-site role with opportunities for knowledge sharing and personal development.
- Why this job: Join a dynamic team and make a real impact in the tech industry.
- Qualifications: Experience in networking and Cisco certifications preferred.
The predicted salary is between 63000 - 77000 £ per year.
Location: Portsmouth (On Site) Competitive Salary & Package (Dependent on Experience) Career Level: Specialist / Associate Manager
Flexibility and mobility are required to deliver this role to deliver the first-class services we are known for.
Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application.
This role requires British national only.
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services.
With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.
We believe in inclusion and diversity and supporting the whole person.
Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity.
Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too.
“Across the globe, one thing is universally true of the people of
Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live.
It is personal to all of us.” – Julie Sweet, Accenture CEO.
The Network Operations Engineers is accountable for the successful operations and support of the Client Network and underlying infrastructure.
The selected individual will be part of a national team providing national and international support to the Accenture Aero & Defence Space client.
The Network Engineer’s role is to ensure the stability and integrity of in-house data, LAN & WAN, and wireless network services.
This is achieved by planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization.
In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links.
This individual will also analyse and resolve network hardware and software problems by participation in the client Service Management processes.
Ensuring any issues are resolved in a timely and accurate fashion in alignment with agreed SLA’s.
Key Responsibilities
- Plan and execute in depth technical activity.
- Influencing the direction of activities/plans and providing technical insight and guidance to others.
- Investigate and help resolve issues on customer’s network and IT environment and using agreed troubleshooting methodologies.
- Manage network support cases to enable fast resolution that exceeds our customers’ expectations.
- Ensuring accurate recording of all cases using the Company’s ticket management tool and closing within agreed timeframes.
- Using the central document repository, to ensure knowledge sharing across the team and enable best practice.
- Supporting and taking ownership of ad-hoc projects to develop the capabilities of the Ideal Service Centre.
- Supporting wider team with knowledge share, via knowledge base communications (emails, how-to guides etc.) and contribution at team meetings.
- Participation in the on-call and shift rota, this is an onsite delivery-based role.
- #LI-EU
- Job Qualifications
Skills & Experience
- Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history at the point of application.
- Experience within information security/technology focused on networking.
- Cisco switching & wireless, Cisco Security including ASA firewalls and ISE.
- Cisco certification including Cisco CCNP or multiple CCNA across Network technologies/areas.
- Proven experience in incident management, service request management and problem solving.
- Experience of using ticketing systems and use of monitoring and management tools.
- Ability to communicate effectively and build relationships to understand client requirements.
- Ability to deliver against deadlines and agreed SLA targets.
- Ability to take ownership of an issue or task and see it through to completion.
Set yourself apart
- ITIL qualification desirable.
- Full clean driving license is preferable.
- Palo Alto experience
- Checkpoint experience
- Firewall Orchestration
- About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale.
We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries.
Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships.
We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability.
Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships.
We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
- Visit us at www. accenture. com
- Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences.
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law.
Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
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Network Ops Engineer employer: Accenture Infrastructure and Capital Projects, LLC
Accenture Infrastructure & Capital Projects is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. With a strong focus on employee growth, you will have access to extensive training and development opportunities while working on impactful projects across the UK. The competitive compensation package, combined with the chance to lead major capital projects in a supportive environment, makes this role a rewarding career choice for those looking to make a difference.
Contact Details:
Accenture Infrastructure and Capital Projects, LLC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Network Ops Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Accenture Infrastructure and Capital Projects, LLC values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Accenture Infrastructure and Capital Projects, LLC might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Accenture Infrastructure and Capital Projects, LLC!
✨Direct Apply to Accenture Infrastructure and Capital Projects, LLC
Let's not forget to apply directly through the Accenture Infrastructure and Capital Projects, LLC website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Network Ops Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Accenture Infrastructure and Capital Projects, LLC.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Accenture Infrastructure and Capital Projects, LLC. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Accenture Infrastructure and Capital Projects, LLC
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
