At a Glance
- Tasks: Coordinate service delivery, manage maintenance schedules, and support engineers in a dynamic environment.
- Company: Join Accent Services, a leading mechanical contractor with over 40 years of excellence.
- Benefits: Enjoy competitive pay, additional leave, health programmes, and a supportive team culture.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Be part of a friendly, ambitious company where your hard work is recognised and rewarded.
- Qualifications: Previous experience in a similar role and strong communication skills are essential.
The predicted salary is between 30000 - 42000 € per year.
Location: Shepperton, Surrey
Hours: Full time, Monday to Friday (08:00 to 17:00 or 08:30 to 17:30)
Accent Services (Air Conditioning) Ltd is a leading mechanical contractor with over 40 years of experience delivering excellence within the commercial sector. With a strong client base and a growing national footprint, our head office team consists of 40 mobile engineers and 45 office-based colleagues.
We are expanding and looking for a proactive and organised Service Coordinator to join our team. In this role, you will play a key part in ensuring exceptional service delivery to clients, supporting engineers, managing planned maintenance, repairs, and emergency call outs.
Key Responsibilities- Coordinate planned and reactive works from enquiry through to completion
- Schedule maintenance visits and issue engineer reports in line with SLAs
- Manage urgent call outs and remedial quotes
- Handle client enquiries professionally and efficiently
- Support team diary management and escalate urgent issues where needed
- Previous experience in a Service Coordinator or similar role
- Excellent communication and organisational skills
- Confident using Microsoft Office (Outlook, Word, Excel)
- Self-motivated, a strong team player, and able to work in a fast paced environment
- Experience in HVAC is desirable but not essential
If you are looking to join a friendly, ambitious company where hard work is valued and rewarded, we would love to hear from you.
Job Types: Full-time, PermanentBenefits:- Additional leave
- Bereavement leave
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Sick pay
Service Coordinator in Shepperton employer: Accent Services (AC) Ltd
Accent Services (Air Conditioning) Ltd is an excellent employer that values hard work and dedication, offering a supportive and friendly work environment in Shepperton, Surrey. With a strong focus on employee growth, the company provides various benefits including additional leave, a health and wellbeing programme, and opportunities for career advancement within a dynamic team of professionals. Join us to be part of a thriving organisation where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator in Shepperton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Service Coordinator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes Accent Services tick and think about how your skills can contribute to their success. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As a Service Coordinator, you’ll need to handle client enquiries and manage team dynamics. Role-play common scenarios with a friend or family member to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Good luck!
We think you need these skills to ace Service Coordinator in Shepperton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Coordinator role. Highlight your previous experience in similar positions and showcase your organisational skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for us at Accent Services. Mention specific examples of how you've handled client enquiries or managed urgent call outs in the past.
Show Off Your Tech Skills:Since we rely on Microsoft Office for scheduling and reporting, make sure to mention your proficiency with Outlook, Word, and Excel. If you have any experience with HVAC systems, don’t forget to include that too!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our friendly team!
How to prepare for a job interview at Accent Services (AC) Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Accent Services (Air Conditioning) Ltd. Understand their services, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Organisational Skills
As a Service Coordinator, organisation is key. Prepare examples from your past experiences where you successfully managed schedules or coordinated tasks. Be ready to discuss how you prioritise urgent issues and maintain efficiency under pressure.
✨Brush Up on Microsoft Office
Since the role requires confident use of Microsoft Office, make sure you're familiar with Outlook, Word, and Excel. Consider preparing a few examples of how you've used these tools in previous roles to enhance communication and organisation.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding client enquiries and emergency call-outs. Think of scenarios where you had to think on your feet and how you handled them. This will demonstrate your ability to thrive in a fast-paced environment.
