Property Services Coordinator

Property Services Coordinator Location: Peterborough  Salary: £27,563 per annum, pro rata Hours: Permanent, part time, 14 hours per week, Thursday – Friday 9am to 5pm.  We believe everyone should have a safe and affordable place to call home. It’s this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time.  We’re also proud to be at the forefront of change. We’re on a journey of transformation, finding new ways to support our customers – and our people. If you’re looking for a career where you can learn new skills, try new things and shape your future, there’s a place for you at Accent.  About the role As a Property Services Coordinator, your primary focus will be supporting our Building Services Managers and the Head of Property Services with the delivery of responsive repairs to our homes, ensuring we’re managing damp and mould and property alteration cases. You’ll deliver excellent customer services by making follow up calls to customers, keeping them up to date with their case throughout. By maintaining high levels of data accuracy and robust reporting, you will contribute to continuous service improvement, playing a key role in ensuring Accent provides homes people can be proud of. Salary: The spot salary for this post is £27,563 per annum, pro rata for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you The ideal candidate will have experience in a repairs and maintenance environment, with excellent communication, organisational, and prioritisation skills at all levels. You should be able to collaborate effectively with teams across the business and demonstrate strong customer service skills. Timely information provision to ensure service delivery is essential, along with knowledge of finance and the ability to pick up bespoke IT systems quickly. Advanced proficiency in Microsoft Office, particularly Excel, is required, as well as strong numeracy and literacy skills. The ability to work under pressure and meet tight deadlines is crucial. Additionally, an understanding of payment processes, the ability to assist contractors with invoicing management, and the capability to reconcile orders against invoices and address discrepancies are key responsibilities. Interviews Interviews will take place on 11th April at our Peterborough office and will consist of some role related exercises and a final interview. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. We are excited about our future and if you are too, we’d love to hear from you. You may also have experience in the following: Facilities Manager, Site Quality, H&S Management, Maintenance Manager, Facilities Coordinator, Health and Safety, States Manager, Site Management, H&S Compliance, Property Services Management, Facility Manager, Building Manager, Property Maintenance Coordinator etc. REF-(Apply online only)