Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support residents in independent living, fostering community and resolving challenges with empathy.
- Company: Join a dedicated team making a real difference in housing.
- Benefits: 28 days holiday, birthday leave, gym discounts, and professional development opportunities.
- Why this job: Create supportive environments where people can thrive and maintain their independence.
- Qualifications: Experience in housing management and strong communication skills required.
- Other info: Dynamic role with opportunities for career growth and community engagement.
Location: Eaglesthorpe Scheme, Peterborough, 100% onsite
Salary: £30,912 per annum
Contract: Permanent
Hours: 35 hours per week, Monday – Friday, 9am–5pm
A place to create moments that matter. Thousands of families rely on us for a safe, affordable home, and as the housing crisis deepens, our work has never been more important. We believe everyone deserves a place to call home, and this drives everything we do. For a career that makes a meaningful impact, this is the place to be.
The Role
As a Specialist Housing Partner (Independent Living Housing Officer), you will be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants to resolving challenges with empathy, you’ll be a trusted presence and a force for good.
What You’ll Do
- Be a visible, supportive presence in our schemes, building strong relationships with residents.
- Work with lettings teams to ensure smooth move-ins and positive first impressions.
- Encourage community engagement and help residents live independently for as long as possible.
- Tackle issues like rent arrears, anti-social behaviour, and tenancy matters with confidence and care.
- Collaborate with internal teams and external partners to deliver joined-up support.
- Escalate and take cases to court as a last resort, ensuring all other options have been explored.
Why This Role Matters
You won’t just be managing housing – you’ll be creating supportive environments where people can thrive.
Salary: The salary is £30,912 per annum for applicants who fully meet the requirements. Applicants who do not meet all requirements will start 5% or 10% below the spot salary.
About You
- Experience delivering housing management services within specialist or generic housing.
- CIH Level 3 in Housing or equivalent (or willingness to work towards).
- Strong understanding of ASB management and rental income processes.
- Ability to manage multiple tasks and meet performance targets.
- Excellent communication skills to engage effectively with customers and stakeholders.
- Knowledge of safeguarding within a housing context.
- Regular travel to other Accent sites and off-site meetings.
- DBS and social media checks required.
Interviews
We want your experience to reflect who we are – a place to grow, thrive, and be you.
Stage 1: A Place to Connect - A Teams call with the hiring manager to learn more about the role. Planned date: 22nd April.
Stage 2: A Place to Show Your Strengths - An in-person interview with behavioural and scenario-based questions. You’ll complete a Congruity Questionnaire in advance and tour the scheme, meeting some of our customers. Planned date: 28th April.
A Place to Build a Future - You’ll have opportunities to develop new skills, thrive in a collaborative environment, and grow your career.
Benefits include:
- 28 days’ holiday plus bank holidays (pro rata)
- Birthday leave
- Option to purchase extra holiday
- Online GP access
- Gym discounts
- One volunteering day
- Defined Contribution and Defined Benefit pension schemes via salary sacrifice
- Life assurance at three times your salary
If you require reasonable adjustments, please let us know.
Please apply promptly. For urgent roles or high volumes, we may interview and conclude the process early.
Please note: Candidates must already have the right to live and work in the UK; we do not hold a sponsorship licence.
If you’re looking for a place to make a positive difference to society and your future, apply now.
Recruitment Agencies: We work exclusively with partners on our PSL and do not accept unsolicited CVs or speculative approaches.
You may have experience in the following: Housing Officer, Independent Living Officer, Supported Housing Officer, Scheme Manager, Housing Support Officer, Tenancy Officer, ASB Officer, Community Housing Officer, Sheltered Housing Officer, Resident Liaison Officer, Housing Coordinator, Social Housing Officer, Housing Partner, Housing Advisor, Tenancy Sustainment Officer, Income Officer.
Specialist Housing Partner (Independent Living Housing Officer) in Peterborough employer: ACCENT housing
Contact Detail:
ACCENT housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist Housing Partner (Independent Living Housing Officer) in Peterborough
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see what they're all about. This will help you connect with the hiring manager and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to housing management and community engagement. Use real-life examples from your experience to demonstrate how you can tackle challenges like rent arrears or anti-social behaviour.
✨Tip Number 3
Don’t forget to prepare some questions for your interview! Ask about their approach to supporting residents or how they handle community engagement. This shows you're proactive and really care about making a difference.
✨Tip Number 4
After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and reinforces your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Specialist Housing Partner (Independent Living Housing Officer) in Peterborough
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see how much you care about creating supportive environments and making a difference in people's lives.
Tailor Your CV: Make sure your CV is tailored to the role of Specialist Housing Partner. Highlight your relevant experience in housing management and any specific skills that align with what we’re looking for. This will help us see why you’re the perfect fit!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at ACCENT housing
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Specialist Housing Partner. Familiarise yourself with the key aspects of the role, such as community engagement and ASB management, so you can confidently discuss how your experience aligns with their needs.
✨Showcase Your Empathy
This role is all about building relationships and supporting residents. Prepare examples from your past experiences where you've demonstrated empathy and problem-solving skills, especially in challenging situations. This will show that you can handle the emotional aspects of the job.
✨Prepare for Scenario-Based Questions
Expect to face behavioural and scenario-based questions during the in-person interview. Think of specific situations where you successfully managed tenancy issues or encouraged community engagement. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Engage with the Community
Since you'll be touring the scheme and meeting customers, take this opportunity to engage genuinely. Ask insightful questions about their experiences and share your thoughts on fostering a supportive community. This will demonstrate your commitment to creating a thriving environment for residents.