Accent Group is seeking a Customer Complaints Advisor in Peterborough. The role is permanent, 35 hours per week, Monday–Friday between 8am and 6pm, with a spot salary of £26,505 per annum for fully meeting the requirements.
You will be the first point of contact for complaints by phone and email, log cases, and coordinate evidence for service improvement. We offer progression opportunities, comprehensive benefits, and inclusive recruitment.
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Customer Complaints & Resolution Specialist in Peterborough employer: Accent Housing
As a Specialist Housing Partner, you will be part of a dedicated team that prioritises creating meaningful moments for families in need of safe and affordable housing. Our supportive work culture fosters collaboration and personal growth, offering flexible working hours to ensure a healthy work-life balance. Located in the heart of Nottingham, we provide unique opportunities to make a real difference in the community while enjoying a fulfilling career.
