At a Glance
- Tasks: Lead a team to ensure properties are safe, compliant, and well-maintained.
- Company: Accent, dedicated to providing safe and affordable homes.
- Benefits: Competitive salary, health plan, 28 days holiday, and career growth opportunities.
- Other info: Hybrid role with travel; inclusive recruitment process.
- Why this job: Make a real impact on communities and improve customer experiences.
- Qualifications: Experience in property management and strong leadership skills required.
A place to make things happen. Location: Peterborough, Hybrid with travel around the East region and other Accent offices as required. Salary: £58,953 per annum (including essential user car allowance). Permanent, 35 hours per week, Monday – Friday 9am to 5pm, on call rota.
We believe everyone should have a safe and affordable place to call home. It’s this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time.
About the role
As our Building Services Manager, you’ll play a vital role in shaping the quality of life for thousands of customers by ensuring our properties are well-maintained, compliant, and delivering value for money. You’ll lead and inspire a regional team responsible for delivering responsive and void maintenance services. Acting as the technical lead, you’ll:
- Oversee health and safety compliance, including HHSRS and Awaab’s Law.
- Manage contractor performance and ensure service delivery meets high standards.
- Drive value through effective contract management and leaseholder consultation.
- Use your expertise in buildings, construction, and Schedule of Rates (SORs) to influence decisions and improve customer outcomes.
Your leadership will directly impact customer satisfaction and safety, making a real difference to the communities we serve.
Why join us?
This is more than a management role – it’s a chance to lead with purpose. At Accent, you’ll find a place to lead, a place to grow, and a place to make a lasting impact. Your decisions will help keep homes safe, improve customer experiences, and shape the future of our maintenance services.
Salary
The spot salary for the Building Services Manager post is £57,703 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. You’ll also receive an essential user allowance starting at £1,250 per annum.
About you
- HND/HNC or a similar professional qualification (e.g., City & Guilds) or substantial experience in property management.
- Strong communication skills, including the ability to write clear and concise reports.
- Proficiency in MS Office and other relevant software for property management.
- Problem-solving skills with a track record of resolving complex construction and maintenance issues.
- Leadership and team management experience within a construction or property maintenance environment.
- Knowledge of current legislation concerning landlords’ obligations and health and safety in property maintenance.
- Understanding of leaseholder consultation processes and relevant legislation, such as the Party Wall Act.
- Excellent customer care skills with a commitment to equality, diversity, and inclusion.
This role requires extensive traveling across our Accent sites and estates and so a full UK driving license and access to a vehicle is required.
The successful applicant will be subject to pre-employment checks, such as DBS and social media screening, before an offer is confirmed.
Interviews
We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.
Stage 1: A Place to Connect A call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring. Planned date: 23rd July via Teams.
Stage 2: A Place to Show Your Strengths A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance. Planned date: 29th July at our Peterborough office.
We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.
A place to build a future
We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day to celebrate your birthday and the option to purchase more – a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.
And because we believe in supporting you now and in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.
We’re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
Building Services Manager in Peterborough employer: Accent Housing
Accent is an exceptional employer that prioritises the well-being and growth of its employees while making a meaningful impact in the community. Located in Peterborough, this role offers a hybrid working model with opportunities for travel, allowing you to lead a dedicated team in enhancing customer satisfaction and safety. With a strong focus on professional development, competitive benefits including generous holiday allowances, health plans, and pension schemes, Accent fosters a collaborative and inclusive work culture where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Building Services Manager in Peterborough
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Accent Housing, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Building Services Manager at Accent Housing.
We think you need these skills to ace Building Services Manager in Peterborough
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Accent Housing
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
