At a Glance
- Tasks: Deliver high-quality repairs and maintenance services for properties in your area.
- Company: Join a mission-driven organisation focused on providing safe, affordable homes.
- Benefits: Enjoy competitive salary, generous holiday, health perks, and career development opportunities.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real impact on people's lives while growing your skills in a supportive environment.
- Qualifications: HNC in Building or relevant experience in maintenance and construction required.
The predicted salary is between 46620 - 46620 £ per year.
A place to make things happen
Salary: £46,620 per annum (includes regional uplift and car allowance)
Location: Hybrid, Camberley & surrounding areas with occasional travel to Ashford, Kent.
Permanent, 35 hours per week, Monday - Friday 9am to 5pm plus on call as required.
We believe everyone should have a safe and affordable place to call home. Its this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time.
About the role
As a Maintenance Surveyor, you'll deliver repairs and voids maintenance services for properties in your allocated patch, collaborating with our teams and contractors to provide our customers with high-quality, timely repairs. Your proactive approach and commitment to excellence will inspire others and make sure our property services are constantly improving.
The role is a mixture of site visits and desk-based work. You'll visit customer homes to understand their repairs needs, using your expert knowledge of the make-up of domestic buildings, HHSRS and schedule of rates to qualify repairs. You'll raise the repairs on our bespoke Housing Management System and update the customer account through to the completion of the works. You'll also uphold our Empty Homes (Voids) standard to deliver first-class quality homes in a timely manner.
In line with Awaab's Law, you'll play a key role in identifying and addressing hazards such as damp and mould promptly and effectively, ensuring that health-related repairs are not delayed. Your understanding of housing disrepair will be essential in ensuring compliance, protecting customer wellbeing, and reducing risk.
Through your collaboration with contractors, housing teams, and internal colleagues, you'll help improve service efficiency, enhance customer experiences, and contribute to Accents mission of providing quality homes and services.
Salary
The spot salary for the Maintenance Surveyor post is £42,009 per annum for applicants who fully meet the requirements of the post. If you're still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. You'll also receive an 8% regional uplift of £3,361 per annum. Plus an additional essential user car allowance starting at £1,250 per annum.
About you
You should have a HNC in Building (or an equivalent qualification) or experience in maintenance and construction, an understanding of building design, building fabrics and associated lifecycles, plus a strong understanding of contract performance and budget management. You'll have a strong customer focus, great communication skills, an ability to interpret building legislation and use operational software for property management. As you'll be travelling around our different sites, you'll also need a full UK driving licence and access to a vehicle.
Interviews
We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.
- Stage 1: A Place to Connect - A Teams interview with the hiring manager. You'll learn more about the role and team, and we'll get to know you, your experience, goals, and what you bring. Planned date: Tuesday 21st July via Teams.
- Stage 2: A Place to Show Your Strengths - A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance. Planned date: Wednesday 29th July at our Camberley office.
We aim to make the process clear, supportive, and genuinely valuable - a place where you feel informed and confident at every step.
A place to build a future
We've got big ambitions and we're looking for people who want to grow with us. Here, you'll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.
And because we believe great work deserves great rewards, here's what you can look forward to:
- Generous time off: 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
- Health & wellbeing support: Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
- Financial perks: Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
- Future-focused benefits: Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
- Family-friendly policies: Enhanced parental leave, flexible working options, and support for work-life balance.
- Career development: From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more we'll help you grow and succeed.
This is more than a job - it's a place where you can make an impact, feel valued, and be rewarded for what you do.
We're Committed to Inclusion
We believe diversity makes us stronger and we're committed to creating a place where everyone feels valued, respected, and able to thrive. Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know - we'll make it happen.
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
Locations
Maintenance Surveyor in Guildford, Surrey employer: Accent Housing
Join a dedicated team that believes in creating safe, supportive environments where everyone deserves a place to call home. With a strong focus on employee growth, we offer opportunities for professional development, a collaborative work culture, and a comprehensive benefits package including generous holiday allowances, health and wellbeing support, and pension schemes. Working across two schemes in the Yorkshire region, you'll not only make a meaningful impact on residents' lives but also thrive in a workplace that values your contributions and fosters community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Surveyor in Guildford, Surrey
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Accent Housing, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Maintenance Surveyor at Accent Housing.
We think you need these skills to ace Maintenance Surveyor in Guildford, Surrey
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Accent Housing
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
