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- Tasks: Support residents in independent living, ensuring a thriving community and positive experiences.
- Company: Join a mission-driven organisation dedicated to providing safe, affordable homes.
- Benefits: Competitive salary, 28 days holiday, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives by creating supportive environments.
- Qualifications: Experience in housing management and strong communication skills required.
- Other info: Dynamic role with career development opportunities and a focus on wellbeing.
The predicted salary is between 29580 - 29580 £ per year.
A place to create moments that matter.
Location: Chesterton Court & Appleby Court (St Neots) onsite
Salary: £29,580 per annum
Contract Type: Permanent
Hours: 35 hours per week, Monday - Friday 9am-5pm.
Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.
The role:
At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life's changes, to resolving challenges with empathy and professionalism, you'll be a trusted presence and a force for good.
What You'll Do:
- Be a visible, supportive presence in our schemes, building strong relationships with residents.
- Work closely with lettings teams to ensure smooth move-ins and positive first impressions.
- Encourage community engagement and help residents live independently for as long as possible.
- Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care.
- Collaborate with internal teams and external partners to deliver joined-up support.
- Escalate and take cases to court as a last resort, ensuring all other options have been explored first.
Why This Role Matters:
You won't just be managing housing - you'll be creating safe, supportive environments where people can thrive. Every day, you'll make a meaningful impact in someone's life.
About you:
- Experience delivering housing management services within a specialist or generic housing context.
- CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience.
- Strong understanding of anti-social behaviour management and rental income collection processes.
- Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.
- Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.
- Knowledge of safeguarding practices within a housing context.
- Regular business travel will be necessary to other Accent sites and off-site meetings as required.
Successful candidates will undergo a DBS check.
A place to build a future. We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus.
Specialist Housing Partner (Independent Living Housing Officer) in Cambridge employer: ACCENT housing
Contact Detail:
ACCENT housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist Housing Partner (Independent Living Housing Officer) in Cambridge
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their mission of providing safe, affordable homes. Show them you're not just looking for a job, but a place where you can make a difference.
✨Tip Number 3
Practice your communication skills! As a Specialist Housing Partner, you'll need to engage effectively with residents and colleagues. Role-play common scenarios with friends or family to build your confidence and refine your approach.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our mission to create supportive communities.
We think you need these skills to ace Specialist Housing Partner (Independent Living Housing Officer) in Cambridge
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Specialist Housing Partner. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills in housing management and customer engagement can make a difference. Share specific examples that reflect your ability to tackle challenges with empathy and professionalism.
Be Authentic: Let your personality shine through! We want to see who you are beyond your CV. Share your passion for creating supportive environments and how you believe everyone deserves a place to call home.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at ACCENT housing
✨Know Your Stuff
Make sure you understand the role of a Specialist Housing Partner inside out. Familiarise yourself with the key responsibilities, like supporting residents and managing tenancy issues. This will help you answer questions confidently and show that you're genuinely interested in making a difference.
✨Show Empathy
Since this role involves working closely with residents, it's crucial to demonstrate your ability to empathise. Prepare examples from your past experiences where you've successfully supported individuals through challenges. This will highlight your suitability for creating a supportive environment.
✨Engage with the Community
Think about how you can encourage community engagement among residents. Be ready to discuss ideas on fostering a sense of belonging and independence. This shows that you’re not just focused on the job but also on enhancing the lives of those you’ll be working with.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the team dynamics or how success is measured in the role. It demonstrates your enthusiasm and helps you gauge if the company aligns with your values.