At a Glance
- Tasks: Uncover the true story behind service charge schedules and ensure data integrity.
- Company: Join a transformative organisation dedicated to providing affordable homes.
- Benefits: 28 days holiday, health support, career development, and flexible working options.
- Other info: Dynamic role with national travel and hands-on property engagement.
- Why this job: Make a real impact while growing your career in a collaborative environment.
- Qualifications: Experience in service charge management and strong analytical skills required.
A place to drive change. Take the next step in your career now, scroll down to read the full role description and make your application.
Location: Peterborough or Camberley, hybrid with regular travel to our schemes.
Salary: £34,191 per annum
2 year fixed term contract, 35 hours per week, Monday to Friday 9am to 5pm.
We’re on a journey of transformation. We’re finding new ways to achieve our purpose of providing families with affordable, sustainable and safe homes. We’re innovating for our customers and to create a thriving workspace that supports everyone. We’re a team of passionate, dedicated people, working to drive change for the better. We’re building something special here and we want driven, creative people to join us. If you’re looking for a career where you can be part of change, share your ideas and help us transform, there’s never been a more exciting time to join us and shape our future.
About the role
As our Service Charge Specialist, you won’t just crunch numbers; you’ll dig deeper. Visiting sites, verifying data, and thinking beyond the surface, you’ll uncover the true story behind service charge schedules. Your pragmatic approach will spot discrepancies, distinguish errors from necessary adjustments, and ensure every scheme’s data stands up to scrutiny. Working closely with Asset teams and leadership, you’ll help future-proof our processes, ensuring accurate apportionments aligned with tenancy and lease agreements. Your efforts will directly impact customers, safeguarding fairness and improving data integrity across Accent. This role involves national travel and site visits, offering variety and the chance to get hands-on with the properties we serve. If you’re inquisitive, thorough, and ready to make a real difference, we want to hear from you.
Salary
The salary for the Service Charge Specialist post is £34,191 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.
About you
The ideal candidate will have proven experience in service charge management, finance, or property services within the housing sector. Strong analytical skills and excellent attention to detail are essential, along with the ability to interpret complex residential leases and identify discrepancies. Proficiency in Excel, finance systems, and housing management software is expected, as is the ability to communicate clearly and effectively with a range of stakeholders. The role also demands a collaborative, customer-focused approach and the ability to work confidently with both internal teams and external partners. The successful applicant will be subject to pre-employment checks, such as DBS and social media screening, before an offer is confirmed.
Service Charge Specialist Interviews
We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.
- Stage 1: A Place to Connect - A Teams interview with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you, your experience, goals, and what you bring.
- Stage 2: A Place to Show Your Strengths - A role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance.
We aim to make the process clear, supportive, and genuinely valuable - a place where you feel informed and confident at every step.
A place to build a future
We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because we believe great work deserves great rewards, here’s what you can look forward to:
- Generous time off - 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
- Health & wellbeing support - Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
- Financial perks - Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
- Future-focused benefits - Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
- Family-friendly policies - Enhanced parental leave, flexible working options, and support for work-life balance.
- Career development - From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more we’ll help you grow and succeed.
This is more than a job - it’s a place where you can make an impact, feel valued, and be rewarded for what you do.
We’re Committed to Inclusion
We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive. Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know - we’ll make it happen. Because this isn’t just a workplace - it’s a place to belong.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
Service Charge Specialist in Cambridge employer: Accent Housing
At Accent, we are not just offering a job; we are providing a platform for you to drive meaningful change in the housing sector. With a strong focus on employee growth, our collaborative work culture encourages innovation and values your ideas, while our generous benefits package, including 28 days of holiday and health support, ensures you feel valued and supported. Join us in Peterborough or Camberley, where your contributions will directly impact families and communities, making this an exciting time to shape our future together.
StudySmarter Expert Advice🤫
We think this is how you could land Service Charge Specialist in Cambridge
✨Get Involved with Local Real Estate Events
In the real estate game, networking is key! Attend local property expos, open houses or even community planning meetings. This is where you can meet industry professionals and get your name out there, plus you might hear about temporary roles before they're even advertised!
✨Check Out Property Management Companies
Temporary roles in real estate often pop up with property management companies, especially during busy seasons. Reach out directly to firms in your area to ask about short-term opportunities. Sometimes, a friendly face can get you in quicker than an application!
✨Leverage Social Media for Instant Opportunities
Get active on platforms like Instagram and Facebook, where real estate agents often post about temporary roles. Join local groups or follow real estate pages for the latest job posts and networking chances. You’ll be surprised how many gems you can find just by scrolling!
✨Apply Through Accent Housing for a Kickstart!
Don’t forget to check out our site for temporary roles at Accent Housing. We regularly list positions that you might miss elsewhere. It’s a great way to get started in the industry – who knows where it could lead you?
We think you need these skills to ace Service Charge Specialist in Cambridge
Some tips for your application 🫡
Show Off Your Relevant Experience:When applying to Accent Housing for a temporary role in real estate, make sure you highlight any relevant experience you’ve got. Whether it's internships, part-time roles, or even coursework related to property management or market analysis, we want to see how you've engaged with the industry. Specifics about your tasks and achievements can really make your application stand out.
Highlight Your Local Market Knowledge:For a position in real estate, it’s crucial to demonstrate your understanding of the local market. This could mean referencing any studies or projects you've done about property trends in the area or any relevant certifications. Let us know why you care about the local landscape, as this shows that you've got a genuine interest in the role.
Keep It Concise but Engaging:For a temporary role, we know there's often a lot to unpack. So make sure your CV is clear, concise, and packed with the most relevant info. Stick to bullet points and focus on achievements that directly tie back to what the role requires. We want to see what you can bring to the table quickly and efficiently.
Don’t Forget the Cover Letter:Although it’s a temporary gig, your cover letter is still super important. Use it to express your enthusiasm for working with Accent Housing and what you hope to gain from this experience. Tell us how this opportunity fits into your career trajectory and why you're excited about the real estate sector specifically. Your passion could be your best asset!
How to prepare for a job interview at Accent Housing
✨Know Your Market
In real estate, it’s crucial to have a solid understanding of the local market trends. Dive into recent sales data and property values in the area where Accent Housing operates. Being able to talk knowledgeable about the market shows that you’re not just looking for any job, but that you're genuinely interested in the role and ready to contribute right away.
✨Brush Up on Negotiation Skills
As a temporary hire in real estate, you’ll likely deal with clients and other agents who want results quickly. We suggest preparing for some negotiation scenarios in the interview. Be ready to showcase your approach to client discussions and how you can find win-win situations—this is key for success in real estate and will set you apart from other candidates.
✨Showcase Your Flexibility
Since this is a temporary role, we want to emphasise showcasing your adaptability. Be prepared to discuss how you can hit the ground running and adjust to the fast-paced, ever-changing nature of the real estate sector. Highlight any past experiences where you had to think on your feet or manage multiple tasks simultaneously.
✨Prepare a Portfolio of Listings
Even though it's a temporary position, having a portfolio of properties or listings you’ve worked with can make a huge impact. Bring examples that highlight your marketing strategies, client interactions, or successful deals. This tangible evidence of your abilities in real estate will help make a memorable impression on Accent Housing.
