At a Glance
- Tasks: Ensure accurate service charge costs and contribute to financial strength.
- Company: Accent, a forward-thinking organisation dedicated to affordable housing.
- Benefits: 28 days holiday, health support, flexible working, and career development opportunities.
- Other info: Inclusive culture with a focus on personal growth and community impact.
- Why this job: Make a real impact on customers' lives while growing your career.
- Qualifications: Strong understanding of service charge legislation and advanced Excel skills required.
The predicted salary is between 38194 - 38194 € per year.
A place to make things happen
Location: Hybrid, occasional travel to Accent offices (Bradford/Peterborough)
Salary: £38,194 per annum
Permanent, 35 hours per week, Monday – Friday 9am to 5pm
We believe everyone should have a safe and affordable place to call home. It’s this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time.
We’re also proud to be at the forefront of change. We’re on a journey of transformation, finding new ways to support our customers - and our people.
If you’re looking for a career where you can learn new skills, try new things and shape your future, there’s a place for you at Accent.
About the role
Step into a role where your expertise shapes a better experience for our customers. As a Service Charge Accountant, you’ll ensure service charge costs are accurate, transparent, and fully compliant with regulations and occupancy agreements, directly contributing to our financial strength and our customers’ trust. You’ll work with a committed team to deliver sharp forecasting, clear budgeting, and reliable reporting. This role is perfect for someone who understands housing and service charges, keeps up with industry changes, and isn’t afraid to question, challenge, and champion what’s right for our customers. If you care about the numbers and the people behind them, and want a role where your accuracy, insight, and professional courage help us deliver the best possible service this is your opportunity to shine.
The essentials
- Strong understanding of service charge legislation
- Advanced Excel skills
- Proven management accounting experience
- Hands-on experience preparing auditable service charge accounts
- Solid knowledge of different housing tenure types
- A recognised finance qualification (or working towards one)
The desirables
- Social Housing experience
- Understanding of different scheme structures
- Ability to read and interpret tenancy agreements/leases.
The successful applicant will be subject to pre-employment checks, such as DBS and social media screening, before an offer is confirmed.
Interviews
We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.
- Stage 1: A Place to Connect - A call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring to the role.
- Stage 2: A Place to Show Your Strengths - A role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance.
A place to build a future
We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because we believe great work deserves great rewards, here’s what you can look forward to:
- Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
- Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
- Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
- Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
- Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
- Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.
This is more than a job – it’s a place where you can make an impact, feel valued, and be rewarded for what you do.
We’re Committed to Inclusion
We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive. Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen. Because this isn’t just a workplace – it’s a place to belong.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email: PeopleServices@accentgroup.org
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
Service Charge Accountant in Bradford employer: Accent Housing
Accent is an exceptional employer that prioritises the well-being and growth of its employees while making a meaningful impact in the community. With a strong commitment to professional development, generous benefits including 28 days of holiday plus bank holidays, and a supportive work culture that values diversity and inclusion, Accent offers a fulfilling environment for those looking to advance their careers. Located in a hybrid setting with occasional travel to Bradford or Peterborough, this role as a Service Charge Accountant allows you to contribute to a transformative mission while enjoying a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land Service Charge Accountant in Bradford
✨Tip Number 1
Get to know the company inside out! Research Accent's values, mission, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Prepare for the role-related assessment by brushing up on your service charge knowledge and Excel skills. Think about real-life scenarios where you've applied your expertise, as these will come in handy during the behavioural interview.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights into the company culture and the team dynamics. They might even share tips on what the hiring manager is looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Accent and making a difference in the community.
We think you need these skills to ace Service Charge Accountant in Bradford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Service Charge Accountant role. Highlight your understanding of service charge legislation and any relevant management accounting experience to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this role and how your background aligns with our mission. Share specific examples of how you've delivered great customer service or tackled challenges in previous roles.
Show Off Your Excel Skills:Since advanced Excel skills are essential for this position, consider mentioning any specific projects where you’ve used Excel to analyse data or create reports. We love seeing how you can bring numbers to life!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Accent Housing
✨Know Your Numbers
As a Service Charge Accountant, you'll need to demonstrate your strong understanding of service charge legislation and management accounting. Brush up on relevant laws and regulations, and be ready to discuss how you've applied this knowledge in previous roles.
✨Excel at Excel
Advanced Excel skills are essential for this role. Before the interview, practice using functions, pivot tables, and data analysis tools. You might even want to prepare a small example of how you've used Excel to solve a problem or streamline a process in your past work.
✨Showcase Your Customer Focus
Accent values customer service highly, so be prepared to share examples of how you've gone above and beyond for customers in your previous roles. Think about specific situations where your actions made a positive impact on customer satisfaction.
✨Prepare for Scenario-Based Questions
During the interview, you may face behavioural and scenario-based questions. Practice answering questions that require you to apply your knowledge to real-life situations, especially those related to service charges and housing tenure types. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
