Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support homeowners with queries on leases and property management while visiting communities.
- Company: Join a mission-driven organisation dedicated to providing safe, affordable homes for all.
- Benefits: Enjoy 28 days holiday, health perks, and career development opportunities.
- Why this job: Make a real impact in people's lives and tackle interesting challenges every day.
- Qualifications: Experience in leasehold management and strong communication skills are essential.
- Other info: Flexible working options and a commitment to diversity and inclusion.
The predicted salary is between 39066 - 39066 £ per year.
A place to create moments that matter.
Location: Bradford, Hybrid with travel around the region to meet customer needs.
Salary: £39,066 per annum Permanent, 35 hours per week, Monday to Friday 9am-5pm.
Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be.
About the role:
As a Leasehold and Homeownership Officer, you'll be the go-to expert for our homeowner customers - handling a wide range of complex queries around leases, transfers, property management, and service charges. You'll play a vital role in ensuring our customers feel supported, informed, and confident in their homes. This isn't a desk-bound job. You'll be out and about visiting schemes, carrying out inspections, and maintaining a visible presence in our communities. You'll work closely with colleagues across Housing Services and other teams to manage mixed-tenure sites and deliver a seamless customer experience. You'll be managing a diverse portfolio of homeownership tenures - shared owners, leaseholders, and freeholders, making sure everything aligns with legal agreements and service expectations. It's a busy, fast-paced role that requires strong organisational skills, a proactive mindset, and a genuine curiosity to get to the heart of issues.
You’ll need to:
- Translate legal jargon into clear, customer-friendly language
- Think creatively to solve problems and improve service
- Prioritise effectively and manage competing demands
- Build strong relationships across teams and with customers
This is a brilliant opportunity to make a real impact. You'll work with a wide range of people, tackle interesting challenges, and see the direct results of your work through customer feedback. It's a role that keeps you on your toes and one where no two days are the same.
Salary: The spot salary for this post is £39,066 per annum for applicants who fully meet the requirements of the post. If you're still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. Plus an essential car user allowance starting at £1,250 per annum.
About you:
- Experience in leasehold management within a housing association or managing agent.
- Strong understanding of leases, transfers, and relevant regulations, with a commitment to continuous professional development.
- Ability to work independently as part of a small team and collaboratively across the wider organisation.
- Strong organisational skills, with the ability to manage a high volume of queries and maintain a professional, customer-focused approach.
- Excellent communication skills, capable of engaging with multiple stakeholders at various levels.
- Proficiency in Microsoft Office (Word, Outlook, Excel).
The successful applicant will be subject to pre-employment checks, such as DBS and social media screening, before an offer is confirmed.
A place to build a future: We've got big ambitions and we're looking for people who want to grow with us. Here, you'll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because we believe great work deserves great rewards, here's what you can look forward to:
- Generous time off - 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
- Health & wellbeing support - Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
- Financial perks - Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
- Future-focused benefits - Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
- Family-friendly policies - Enhanced parental leave, flexible working options, and support for work-life balance.
- Career development - From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more - we'll help you grow and succeed.
We're Committed to Inclusion: We believe diversity makes us stronger and we're committed to creating a place where everyone feels valued, respected, and able to thrive. Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know - we'll make it happen.
Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
Leasehold and Homeownership Officer in Bradford employer: ACCENT housing
Contact Detail:
ACCENT housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasehold and Homeownership Officer in Bradford
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common questions related to leasehold management. Think about how you can demonstrate your problem-solving skills and customer focus through real-life examples.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Leasehold and Homeownership Officer in Bradford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Leasehold and Homeownership Officer role. Highlight your experience in leasehold management and how it aligns with our mission of providing safe, affordable homes.
Showcase Your Communication Skills: Since you'll be dealing with a variety of stakeholders, it's crucial to demonstrate your excellent communication skills. Use clear, customer-friendly language in your application to reflect how you can translate complex information into something easily understandable.
Highlight Problem-Solving Abilities: We love creative thinkers! In your application, share examples of how you've tackled challenges in previous roles. This will show us that you have the proactive mindset we’re looking for in a busy, fast-paced environment.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, it shows us you're serious about joining our team and making a meaningful impact.
How to prepare for a job interview at ACCENT housing
✨Know Your Stuff
Make sure you brush up on leasehold management and the specific regulations that apply. Familiarise yourself with common queries homeowners might have, so you can demonstrate your expertise and confidence during the interview.
✨Showcase Your Communication Skills
Since you'll be translating legal jargon into customer-friendly language, practice explaining complex concepts in simple terms. Use examples from your past experience to show how you've successfully communicated with diverse stakeholders.
✨Demonstrate Problem-Solving Abilities
Think of a few scenarios where you've creatively solved problems or improved service in previous roles. Be ready to share these examples, as they’ll highlight your proactive mindset and ability to tackle challenges head-on.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and the organisation's goals. This shows your genuine interest and helps you assess if it's the right fit for you.