At a Glance
- Tasks: Assist customers with housing queries and resolve issues with empathy.
- Company: Accent Housing, a supportive and community-focused organisation in Bradford.
- Benefits: Competitive salary, hybrid work model, and a friendly team environment.
- Other info: Opportunity for career growth in a dynamic and supportive workplace.
- Why this job: Make a difference in people's lives while developing your customer service skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 25468 - 25468 £ per year.
Accent housing in Bradford is seeking a Customer Services Advisor.
This hybrid role involves 3 days in the office and 35 hours per week, Monday to Friday, within 8am–6pm.
You will handle rent queries and housing-related issues with empathy and resolve complex cases with support from internal teams.
The spot salary is £25,468 per annum, with DBS and social media checks possible for successful applicants. A strong focus on customer care and clear communication is essential.
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We think you need these skills to ace Housing Customer Care Advisor – Hybrid Role in Bradford
Communication Skills
Problem-Solving Skills
Attention to Detail
Empathy
Stakeholder Management
Adaptability
Team Collaboration
