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For Companies At a Glance
- Tasks: Lead and transform our digital operations while ensuring technology is secure and resilient.
- Company: Join a forward-thinking organisation dedicated to providing safe and sustainable homes.
- Benefits: Enjoy 28 days holiday, health support, flexible working, and career development opportunities.
- Why this job: Make a real impact on society while shaping the future of IT operations.
- Qualifications: Proven experience in IT Operations with strong leadership and technical skills.
- Other info: Embrace a collaborative environment that values diversity and inclusion.
The predicted salary is between 77405 - 77405 £ per year.
A place to drive change
Location: Bradford, Hybrid (23 days in the office, with travel as required for meetings/training)
Salary: £77,405 per annum, plus essential car user allowance of £1,250
Contract type: Permanent
Hours: 35 per week, Monday to Friday, 9am to 5pm
Thousands of families across the country rely on us for safe, affordable and sustainable homes. As we continue to modernise our services and evolve how we work, our technology foundations have never been more important. It’s this belief that everyone deserves a place to call home that drives everything we do. Together, we’re finding new ways to innovate for our customers, strengthen the way we operate, and create a thriving workplace that supports everyone. If you’re looking for a role where you can lead meaningful change, bring big ideas, and shape the future of our digital operations, this is the place to be.
About the role
Lead, transform, and protect our digital future. We’re searching for a Head of IT Operations & Service Delivery who can seamlessly combine deep technical expertise with strong strategic leadership. You’ll be responsible for ensuring the technology our colleagues and customers depend on is available, secure, resilient and cost-effective while leading two pivotal functions: Service Operations and Technical Operations. This role suits someone who thrives in complexity, owns outcomes, and embraces the challenge of stabilising today while architecting tomorrow. Whether you’re resolving a critical incident, strengthening our cyber posture, or driving our cloud migration roadmap, your impact will be felt across the organisation.
Salary
The spot salary for this role is £77,405 per annum for candidates who fully meet the requirements. If you’re still building some of your skills or experience, you may start at 5% or 10% below spot, with clear progression opportunities and structured support.
About you
- Proven experience leading IT Operations in complex, multi-system environments.
- Strong understanding of security frameworks, threat detection, incident response and operational cyber maturity.
- Experience with IaaS, PaaS, SaaS and hybrid cloud strategies.
- Technical depth across infrastructure, networking and enterprise systems.
- Experience maturing and enforcing release management frameworks aligned to ITIL best practice.
- Strong understanding of infrastructure and application dependencies during releases and changes.
- Excellent communication, relationship-building and influencing skills at senior levels.
- A proactive, forward-thinking approach to risk, service improvement and operational excellence.
A place to build a future
We’ve got big ambitions, and we’re looking for people who want to grow with us. You’ll have the chance to expand your skills, shape your career and thrive in a collaborative, supportive environment.
What you’ll receive:
- 28 days holiday, plus bank holidays, birthday leave, and the option to buy more.
- Health & wellbeing support including a cash health plan, online GP, Health MOTs, gym discounts and a volunteering day.
- Financial benefits including car leasing options, salary sacrifice schemes and exclusive discounts.
- Future security with both Defined Contribution and Defined Benefit pension schemes, plus life assurance at three times your salary.
- Family-friendly policies including enhanced parental leave and flexible working.
- Career development through management and leadership training, apprenticeships and more.
This is more than a job; it’s a place where you can make a real difference, be valued and grow your career.
We’re committed to inclusion. We celebrate diversity and strive to create a workplace where everyone feels respected, supported and able to thrive. If you need reasonable adjustments during the recruitment process, let us know; we’ll make it happen.
Please note: Candidates must have current eligibility to live and work in the UK. Accent does not hold a sponsorship licence. If you’re looking for a place where you can make a meaningful difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our PSL and do not accept speculative approaches.
Locations
Head of IT Operations in Bradford, Yorkshire employer: ACCENT housing
Contact Detail:
ACCENT housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of IT Operations in Bradford, Yorkshire
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works in IT operations. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss specific projects you've led or challenges you've overcome in IT operations. This is your time to shine and demonstrate how you can drive meaningful change.
✨Tip Number 3
Don’t forget to follow up! After interviews or networking events, shoot a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows that you're genuinely interested in the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly gives you a better shot at standing out. Plus, it shows you’re serious about joining our mission to create safe and sustainable homes.
We think you need these skills to ace Head of IT Operations in Bradford, Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in IT Operations, especially in complex environments, and showcase your leadership skills. We want to see how you can drive change and lead our digital future!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our mission. Don’t forget to mention your experience with cloud strategies and security frameworks—it’s what we’re looking for!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your impact in previous roles. Whether it’s improving operational resilience or leading a successful cloud migration, we want to know how you’ve made a difference!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at ACCENT housing
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around IT operations, cloud strategies, and security frameworks. Be ready to discuss specific technologies you've worked with and how they relate to the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams through complex challenges. Highlight your experience in service delivery and operational excellence, and be ready to discuss how you can drive change in their organisation.
✨Understand Their Mission
Familiarise yourself with the company's goals and values, particularly their commitment to providing safe and affordable homes. Be prepared to explain how your vision aligns with theirs and how you can contribute to their mission.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your interest in the role and the company. Inquire about their current IT challenges, future projects, and how they measure success in IT operations. This shows you're proactive and genuinely interested.