Specialist Housing Partner (Independent Living Housing Officer)
Location: 100% onsite, Burnley. You will work across two schemes: Woodtop and Milnshaw Gardens.
Employment: Permanent, 35 hours per week, Monday‑Friday 9am to 5pm.
Salary: £30,912 per annum (applicants fully meeting all requirements); those who do not meet all requirements will start 5% or 10% below the spot salary.
What You’ll Do
- Be a visible, supportive presence in our schemes, building strong relationships with residents.
- Work closely with lettings teams to ensure smooth move‑ins and positive first impressions.
- Encourage community engagement and help residents live independently for as long as possible.
- Tackle issues such as rent arrears, anti‑social behaviour and tenancy management with confidence and care.
- Collaborate with internal teams and external partners to deliver joined‑up support.
- Escalate and take cases to court as a last resort, ensuring all other options have been explored first.
About You
- Experience delivering housing management services within a specialist or generic housing context.
- CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience.
- Strong understanding of anti‑social behaviour management and rental income collection processes.
- Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.
- Excellent communication skills with the ability to engage effectively with customers, colleagues and external stakeholders.
- Knowledge of safeguarding practices within a housing context.
- Regular business travel will be necessary to other sites and off‑site meetings as required.
Successful candidates will undergo a DBS check and social media checks as part of the onboarding process. Reasonable adjustments to the recruitment process can be requested.
Contact: PeopleServices@accentgroup.org
StudySmarter Expert Advice🤫
We think this is how you could land Specialist Housing Partner (Independent Living Housing Officer)
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Accent Group Ltd.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Accent Group Ltd? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Accent Group Ltd's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Specialist Housing Partner (Independent Living Housing Officer) role at Accent Group Ltd, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Accent Group Ltd
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Accent Group Ltd operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Accent Group Ltd. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Accent Group Ltd.
