At a Glance
- Tasks: Transform raw data into insights to enhance repairs services and customer satisfaction.
- Company: Accent, a forward-thinking organisation dedicated to community impact.
- Benefits: Competitive salary, hybrid work model, and opportunities for personal growth.
- Other info: Join a supportive team focused on innovation and positive change.
- Why this job: Make a real difference in communities while developing valuable analytical skills.
- Qualifications: Advanced Excel skills and experience with large datasets required.
The predicted salary is between 18788 - 18788 £ per year.
A place to make things happen
Location: Bradford/Peterborough/Stockton/Burnley or Camberley, Hybrid with travel to Accent offices as required.
Salary: £31,313 per annum
Permanent, 35 hours per week, Monday – Friday 9am to 5pm
We believe everyone should have a safe and affordable place to call home. It’s this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time.
We’re also proud to be at the forefront of change. We’re on a journey of transformation, finding new ways to support our customers - and our people.
If you’re looking for a career where you can learn new skills, try new things and shape your future, there’s a place for you at Accent.
About The Role
As our Repairs Reporting Analyst, you’ll be the go-to person for transforming raw data into meaningful insights that improve the way we deliver repairs services.
- Analyse repairs performance data and produce clear, actionable reports – weekly, monthly, and beyond.
- Track key metrics like volumes, work in progress (WIP), and overdue repairs across national and regional levels.
- Work closely with contractors and internal teams to ensure accuracy and drive improvements.
- Move beyond reactive reporting – help us spot trends, identify opportunities, and shape a proactive approach to repairs.
- Support the integrity of our reporting systems and resolve any issues quickly.
Why join us?
Your work will directly influence contractor performance and customer satisfaction, making a real difference to the communities we serve. This is more than a reporting role – it’s a chance to shape how we deliver repairs and improve lives. You’ll work closely with our responsive repairs teams, bringing a fresh outlook and ensuring your ideas matter and your work has purpose.
At Accent, you’ll find a place to grow, a place to belong, and a place to make a real impact.
Salary: The spot salary for this post is £31,313 per annum for applicants who fully meet the requirements of the post. Applicants who do not meet all the requirements of the post will start 5% or 10% below the spot salary.
About You
- Proficient in advanced Excel, including PivotTables, VLOOKUP/XLOOKUP, array formulas, handling large datasets (100k+ rows), building reports from scratch with charts, and ideally experience with Macros, VBA, and Power Query for automation.
Repairs Reporting Data Analyst in Peterborough employer: Accent Group Ltd
Accent is an exceptional employer that prioritises the well-being of its employees while making a significant impact in the community. With a strong focus on employee growth, a supportive work culture, and the opportunity to influence customer satisfaction through meaningful data analysis, Accent offers a fulfilling career path in a hybrid working environment across various locations. Join us to be part of a transformative journey where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Reporting Data Analyst in Peterborough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your skills as a Repairs Reporting Data Analyst can make a difference. Tailor your answers to show how you can contribute to their mission.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team at Accent.
We think you need these skills to ace Repairs Reporting Data Analyst in Peterborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Repairs Reporting Data Analyst role. Highlight your experience with data analysis, Excel skills, and any relevant projects that showcase your ability to transform raw data into actionable insights.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about improving repairs services and how your skills align with our mission at Accent. Keep it engaging and personal – we want to see your personality!
Showcase Your Analytical Skills:In your application, be sure to mention specific examples of how you've used data to drive improvements in previous roles. We love seeing candidates who can not only analyse data but also spot trends and suggest proactive solutions.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at Accent Group Ltd
✨Know Your Data Inside Out
As a Repairs Reporting Data Analyst, you'll be dealing with a lot of data. Make sure you brush up on your Excel skills, especially PivotTables and VLOOKUP/XLOOKUP. Be prepared to discuss how you've used these tools in past roles to analyse data and produce reports.
✨Showcase Your Problem-Solving Skills
This role is all about transforming raw data into actionable insights. Think of examples where you've identified trends or resolved issues through data analysis. Be ready to explain your thought process and how your insights led to improvements.
✨Understand the Bigger Picture
Accent is focused on customer satisfaction and community impact. Research their mission and values, and think about how your role as a data analyst can contribute to these goals. This will show that you're not just interested in the numbers, but also in making a difference.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the tools they use, and how success is measured in this role. This shows your genuine interest and helps you assess if it's the right fit for you.
