At a Glance
- Tasks: Analyse service charge data and ensure accuracy in tenancy agreements.
- Company: Accent, a forward-thinking housing organisation focused on fairness.
- Benefits: 28 days holiday, health perks, flexible working, and career development opportunities.
- Other info: Hybrid role with travel, offering excellent career progression.
- Why this job: Make a real difference by ensuring fair service charges for customers.
- Qualifications: Experience in finance or property services with strong analytical skills.
As our Service Charge Specialist, you will visit sites, verify data, and analyse service charge schedules to uncover true stories behind the numbers. Working closely with Asset teams and leadership, you will help future‑prove processes, ensuring accurate apportionments aligned with tenancy and lease agreements. Your efforts will directly impact customers, safeguarding fairness and improving data integrity across Accent.
Location & Contract
- Location: Peterborough or Camberley, hybrid with regular travel to our schemes.
- Contract: 2‑year fixed term, 35 hours per week, Monday – Friday 9am to 5pm.
- Salary £34,191 per annum for applicants who fully meet the requirements of the post. For those still developing skills, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.
Responsibilities
- Visit sites and verify service charge data.
- Identify discrepancies and distinguish errors from necessary adjustments.
- Ensure all schemes’ data aligns with tenancy and lease agreements.
- Collaborate with Asset teams and leadership to improve processes.
Qualifications & Experience
- Proven experience in service charge management, finance, or property services within the housing sector.
- Strong analytical skills and excellent attention to detail.
- Ability to interpret complex residential leases and identify discrepancies.
- Proficiency in Excel, finance systems, and housing management software.
- Excellent communication skills with a range of stakeholders.
- Collaborative, customer‑focused approach working confidently with internal teams and external partners.
Benefits
- 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
- Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day.
- Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform.
- Access to Defined Contribution and Defined Benefit pension schemes via salary sacrifice, plus life assurance at three times your salary.
- Enhanced parental leave, flexible working options, and work‑life balance support.
- Career development courses, leadership academy, apprenticeships, and more.
Please note candidates must have current eligibility to live and work in the UK; Accent does not currently hold a sponsorship licence.
Service Charge Specialist in Camberley employer: Accent Group Ltd
Accent is an exceptional employer that prioritises employee well-being and professional growth, offering a flexible hybrid working environment across various locations. With a strong commitment to sustainability and community impact, employees are empowered to lead innovative asset management strategies while enjoying generous benefits, including extensive holiday, health support, and career development opportunities. Join us to be part of a purpose-driven organisation dedicated to creating thriving, environmentally conscious communities.
