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For Companies At a Glance
- Tasks: Lead IT operations, ensuring secure and resilient services while driving cloud transformation.
- Company: Join a transformative organisation dedicated to providing affordable and sustainable homes.
- Benefits: Enjoy 28 days holiday, health support, and career development opportunities.
- Why this job: Shape the future of technology while making a positive impact on society.
- Qualifications: Proven experience in IT operations and strong knowledge of security frameworks required.
- Other info: Inclusive workplace committed to diversity and personal growth.
The predicted salary is between 77405 - 77405 £ per year.
A place to drive change.
Location: Bradford, Hybrid, 2-3 days in the office with travel as required for training/meetings.
Salary: Circa £77,405 per annum plus car user allowance starting at £1,250 per annum.
Permanent, 35 hours per week, Monday – Friday 9am to 5pm.
We’re on a journey of transformation. We’re finding new ways to achieve our purpose of providing families with affordable, sustainable and safe homes. We’re innovating for our customers and to create a thriving workspace that supports everyone. We’re a team of passionate, dedicated people, working to drive change for the better. We’re building something special here and we want driven, creative people to join us. If you’re looking for a career where you can be part of change, share your ideas and help us transform, there’s never been a more exciting time to join us and shape our future.
Lead, Transform, and Protect Our Digital Future
We’re looking for a Head of IT Operations & Service Delivery who’s as comfortable diving into a P1 incident or a complex Azure networking issue as they are setting a clear, cost-aware operations strategy and service roadmap. You’ll lead our Service Operations and Technical Operations functions, ensuring the services our colleagues and customers rely on are available, secure, resilient and cost-effective.
What You’ll Do
- Lead and inspire operations teams to deliver stable, secure services across end-user, network, platform and applications, both on premise and in public cloud.
- Act as a strategic technologist - deep-dive into complex Azure and cyber issues whilst also shaping the operational roadmap and service strategy.
- Drive resilience through robust disaster recovery, business continuity and hardened platforms; reduce mean time to restore.
- Deliver cloud transformation, migrating on-prem infrastructure to Azure over three years securely and cost-effectively.
- Strengthen our cyber posture with embedded controls, telemetry and automated response playbooks to stay ahead of threats.
- Architect scalable Azure solutions, leveraging deep technical expertise for secure, performant systems.
- Champion service excellence - meet SLAs/SLOs, mature ITIL processes and embed continual improvement.
Why Join Us?
- Shape the future: Drive transformation projects that modernise our technology and services.
- Agile and impactful: We’re small enough to cut through red tape, yet large enough to deliver meaningful change.
- Purpose with impact: Work for an organisation with a genuine social mission, your expertise will improve lives every day.
- Grow with us: Access leadership development and career progression opportunities as we invest in both people and technology.
What You’ll Bring
- Proven experience leading IT Operations in complex environments (across multiple IT systems, in a medium sized business).
- Strong knowledge of security frameworks, threat detection, and incident response.
- Experience with IaaS, PaaS, SaaS and hybrid cloud strategies.
- Strong grasp of infrastructure, networking, and enterprise system.
- Experience establishing and enforcing release management frameworks aligned with ITIL.
- Strong understanding of infrastructure and application dependencies during releases.
- Excellent communication and influencing skills at senior level.
Inclusion
We’re committed to inclusion. We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive. Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen. Because this isn’t just a workplace – it’s a place to belong.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email: PeopleServices@accentgroup.org
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Head of IT Operations in Bradford employer: Accent Group Ltd
Contact Detail:
Accent Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of IT Operations in Bradford
✨Tip Number 1
Get to know the company inside out! Research their mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their transformation journey.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews by practising common questions and scenarios related to IT operations. Think about how you’d handle a P1 incident or a complex Azure issue, and be ready to share your strategic vision for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and making a difference.
We think you need these skills to ace Head of IT Operations in Bradford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of IT Operations role. Highlight your leadership in IT operations, cloud strategies, and any relevant security frameworks you've worked with.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about driving change in IT operations. Share specific examples of how you've led teams or transformed services in previous roles to show us what you can bring to our mission.
Showcase Your Technical Expertise: In your application, don’t shy away from diving into your technical skills. Whether it’s Azure solutions or incident response, let us know how your expertise can help shape our digital future.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for this exciting opportunity to join our team.
How to prepare for a job interview at Accent Group Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around Azure and IT operations. Be ready to discuss specific incidents you've managed and how you approached them. This role requires a deep understanding of complex issues, so show them you can dive into the details.
✨Show Your Leadership Skills
Prepare examples of how you've led teams in the past. Think about times when you inspired your team or drove change successfully. They want to see that you can not only manage but also motivate and guide others towards achieving common goals.
✨Be Strategic
Come prepared with ideas on how you would shape the operational roadmap and service strategy. Think about cost-effective solutions and how you would drive resilience in their IT operations. Presenting a clear vision will demonstrate your strategic thinking capabilities.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since this role involves influencing senior stakeholders, being able to communicate complex ideas simply is key. Use the interview to showcase your excellent communication skills and how you can engage with different levels within the organisation.
