Accent Group Limited in Peterborough is recruiting a Complaints Resolution Administrator to be the first point of contact for customer complaints, providing calm, empathetic support by phone and email.
You will log complaints, coordinate information, support learning to improve services, and work across teams in a hybrid role with 35 hours weekly, Monday to Friday.
Join us to help customers feel heard and to drive service improvement in a supportive, inclusive environment.
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Empathetic Complaints Resolution Specialist in Peterborough employer: Accent Group Limited
Accent Group Limited is an excellent employer, offering a supportive work culture that prioritises employee growth and development. Located in Bradford, the Finance Officer role provides opportunities for progression within a dynamic team, where your contributions to budgeting and analytics will be valued and recognised. With a focus on accuracy and compliance, you'll thrive in an environment that encourages innovation and process improvements.
