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- Tasks: Support service delivery in education catering and ensure excellent food experiences for schools.
- Company: Accent Catering, a leading contract caterer with a focus on innovation and quality.
- Benefits: Competitive salary, bonuses, mileage allowance, and career development opportunities.
- Other info: Join an award-winning team dedicated to food quality and employee development.
- Why this job: Make a real impact on students' lives through nutritious food and inspire healthier lifestyles.
- Qualifications: Experience in operations management, strong people skills, and a background in cooking.
We’re seeking an experienced, commercially astute Operations Support Manager to work in partnership with the Operations Manager, supporting service delivery across our education catering sites and ensuring an excellent experience for our school customers. This is a fantastic opportunity to drive operational excellence and support our teams in delivering fresh, nutritious, and high-quality food experiences to schools and communities.
The role will be based in and around the East Sussex area. You should have a genuine passion for food, excellent people skills, and a strong understanding of food safety and health & safety standards, along with experience in budgeting, financial control, waste management, and stock control. You must be flexible and comfortable with travelling to different schools weekly and occasionally daily with last minute diary changes. There will be times when support might include covering the Chef Manager, and therefore the ideal candidate must have a background as a Chef and be willing to cover sites as needed. A full UK driving licence and own transport are required due to the regional nature of the role, which involves regular travel between multiple sites.
We play an important part in students' learning and development, and we are looking for someone who shares our passion about ensuring that our future generations are provided with nutritious and delicious food, while also inspiring them to lead a healthier lifestyle. We have won numerous awards for our service, including The Caterer's prestigious 'Best places to work in hospitality'. We are passionate about food quality, people development, and operational excellence, making this a fantastic opportunity for an experienced manager looking to progress their career in a unique and rewarding environment.
If you’re looking for a rewarding role where you can truly make your mark and grow your career, we’d love to hear from you.
Why join our Operations team?
- Competitive salaries with annual review
- Annual performance bonus
- Mileage allowance
- Life insurance, company sick pay and pension
- Career development opportunities and study support
- Multiple Discounts on our Accent Engage platform - shops, restaurants, gifts, leisure and more!
- HIT apprenticeships for all experience levels
- Team events, awards and competitions throughout the year
- Access to our Employee Assistance Programme for mental health and financial support
As our ideal Operations Support Manager you will:
- Have experience in a similar role and a proven track record of continually improving standards
- Have good communication skills at all levels
- Be passionate about food, drive quality and ensure innovation
- Have a proven track record of leading and motivating a team
- Have the ability to support all Health & Safety and Food Safety tasks
- Have financial and budget awareness with good understanding of GP calculation
- Have excellent IT skills
- Have craft-based cooking skills
- Have a full UK driving license and own vehicle
Who are Accent Catering?
Accent Catering Services Ltd are one of the UK’s leading contract caterers providing innovative food service solutions to a variety of Schools and Businesses. We are a talented bunch of professionals who create bespoke catering provisions to suit each contract- no two are the same. We are independently owned, so you’ll never be just another number to us. Our people are at the heart of everything we do, and we take pride in recognising every individual’s contribution.
We are passionate about our people and invest in the training and development of our teams, actively encouraging career progression and giving our teams the tools they need to thrive in their job roles. Accent Catering is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Please note that a DBS disclosure is required for this role.
Accent Catering have regularly been named in The Caterer's prestigious awards as one of the best places to work in hospitality. Don't miss your chance to become part of our award-winning team!
Operations Support Manager employer: Accent Catering
Contact Detail:
Accent Catering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the catering and operations industry. Attend local events or join online groups where you can meet people who might know about job openings. Remember, sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to food quality and customer service. When you walk into that interview, show them you’re not just another candidate; you’re someone who shares their passion for providing excellent food experiences.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience as a Chef and Operations Support Manager makes you the perfect fit for the role. Highlight your skills in budgeting, health & safety, and team leadership. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you on board!
We think you need these skills to ace Operations Support Manager
Some tips for your application 🫡
Show Your Passion for Food: Make sure to highlight your genuine love for food in your application. We want to see how your passion aligns with our mission of providing nutritious and delicious meals to schools.
Tailor Your Experience: When detailing your experience, focus on your background in operations and any relevant achievements. We’re looking for someone who can demonstrate a proven track record of improving standards and leading teams.
Be Clear About Your Skills: Don’t forget to mention your IT skills and any craft-based cooking abilities. We value these skills highly, so make them stand out in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Accent Catering
✨Know Your Stuff
Make sure you brush up on your knowledge of food safety and health & safety standards. Be ready to discuss how you've applied these in previous roles, especially in a catering environment. This will show that you’re not just passionate about food but also serious about maintaining high standards.
✨Showcase Your People Skills
As an Operations Support Manager, you'll be working with various teams. Prepare examples of how you've successfully led and motivated teams in the past. Think about specific situations where your communication skills made a difference, and be ready to share those stories.
✨Be Ready for Flexibility
Since the role involves travelling to different schools and adapting to last-minute changes, be prepared to discuss how you handle unexpected situations. Share experiences where you’ve had to think on your feet or adjust plans quickly, demonstrating your flexibility and problem-solving skills.
✨Financial Savvy is Key
You’ll need to have a good grasp of budgeting and financial control. Brush up on your understanding of GP calculations and be ready to discuss how you've managed budgets in previous roles. This will highlight your commercial acumen and readiness for the responsibilities of the position.