HR Assistant

All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.

Are you looking to build your HR career within a fast-growing, award-winning catering business?

• Human Resources Assistant
• Staines-upon-Thames | £28K plus bonus | Full-time (37.5 hrs/week)

Due to continued company growth, we have an exciting opportunity for an HR Assistant to join our Human Resources team at Accent Catering.

This is a key support role within a busy, fast‑paced People function, offering the chance to gain hands‑on experience across the full employee lifecycle within a growing and successful organisation.

Working closely with the HR Manager and wider HR team, you will play a vital role in supporting recruitment, onboarding, and HR processes, with a strong focus on compliance and safeguarding.

You will act as the first point of contact for onboarding and HR queries and ensure all pre‑employment checks and employee records are accurate, complete, and maintained in line with safer recruitment standards.

This role is ideal for someone who is organised, detail‑focused, and enjoys supporting people in a busy HR function, ensuring employees and managers receive a smooth and professional service.

You will be joining a supportive team where accuracy, compliance, and a strong people experience are at the heart of everything we do.

This is an excellent opportunity for someone looking to develop their HR career within a supportive environment, where you will gain broad exposure across HR operations, systems, and compliance.

Benefits of working with Accent as an HR Assistant

• Competitive salary with annual review
• Annual performance bonus
• Free on‑site parking
• Life insurance, company sick pay and pension
• 25 days holiday plus bank holidays
• Career development opportunities and study support
• Multiple discounts on our Accent Engage platform – shops, restaurants, gifts, leisure and more
• HIT apprenticeships for all experience levels
• Team events, awards and competitions throughout the year
• Access to our Employee Assistance Programme for wellbeing and financial support

Responsibilities

• Supporting the full employee lifecycle, including recruitment, onboarding, changes and leavers
• Acting as the first point of contact for onboarding and other HR queries
• Managing safer recruitment checks including DBS, references and vetting
• Completing right to work checks and maintaining visa documentation
• Issuing offer letters, contracts and onboarding paperwork
• Maintaining accurate employee records across HR systems (e. g. Cascade, Webonboarding, Mapal One)
• Managing the HR inbox and responding to employee and manager queries
• Supporting HR meetings by taking notes (disciplinaries, grievances, absence reviews)
• Coordinating training enrolment and maintaining training records
• Running HR reports and supporting audits, compliance checks and data accuracy
• Supporting TUPE onboarding activity and employee queries
• Handling reference requests and general HR administration
• Supporting HR projects and continuous improvement initiatives
• What you will bring
• High level of organisation with strong attention to detail and accuracy
• Strong communication skills with confidence across all levels of the business
• Ability to handle sensitive and confidential information with discretion
• Experience working in a busy administrative or HR environment (desirable)
• Confidence using HR systems and onboarding platforms
• Understanding of safer recruitment processes including DBS, references and right‑to‑work checks (desirable)
• Positive, proactive and professional approach with strong teamwork skills
• Experience of dealing with employee queries in a helpful and professional manner
• CIPD Level 3 (or working towards) is desirable
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