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- Tasks: Lead a dynamic sports venue, managing bars, catering, and large-scale events.
- Company: Accent Catering, a top UK contract caterer with a focus on innovation and people.
- Benefits: Competitive salary, free meals, career development, discounts, and mental health support.
- Other info: Join an award-winning team that values individual contributions and career growth.
- Why this job: Make a real impact in a fast-paced environment with diverse responsibilities.
- Qualifications: Experience in managing busy venues, strong leadership, and event planning skills.
Are you looking for a General Manager role that offers real responsibility and variety, where no two days are the same? Join a company that supports your ambitions and gives you the platform to lead from the front in a dynamic, fast-paced environment.
£50,000 – £52,000 per annum (dependent on experience) plus bonus. 40 hours per week, Thursday to Monday (including weekends). On-site parking available.
People are the most important ingredient in our business recipe, and we are looking for an experienced and driven General Manager with strong leadership skills and a background in managing busy commercial venues, to oversee operations at our thriving sports ground in Chiswick W4. This is a hands-on role where you will take full responsibility for the day-to-day running of the venue, including two bars, match day catering, a retail food offer, and large-scale events. From busy match days to big functions, no two days are the same.
You will play a key part in delivering an exceptional customer experience while ensuring smooth and efficient operations across all areas of the business. This is not your average role. You’ll be leading a dynamic, multi-outlet venue delivering events for up to 1,000+ guests, making this a fantastic opportunity for someone who loves variety, thrives under pressure, and wants the freedom to make a real impact.
Alongside hospitality, you’ll also oversee the wider sports facility - ensuring pitches, changing areas, and the overall site are maintained to a high standard. It’s a unique blend of hospitality, events, and facilities management that will keep you engaged and challenged.
The General Manager is responsible for driving operational excellence, leading and developing teams, managing financial performance, and delivering standout events and customer experiences. We are passionate about food quality, people development, and operational excellence, making this a fantastic opportunity for an experienced manager looking to progress their career in a unique and rewarding environment.
If you’re looking for a role where you can truly make your mark and grow your career, we’d love to hear from you.
Benefits of working with Accent as a General Manager:- Competitive salary with yearly reviews
- Free meals on duty
- Career development opportunities
- Multiple discounts on our Accent Engage platform – shops, restaurants, gifts, leisure and more
- HIT apprenticeships for all experience levels
- Team events, awards and competitions throughout the year
- Pension scheme, life insurance and company sick pay
- Access to our Employee Assistance Programme for mental health and financial support
- On-site parking
- Have proven experience managing a busy commercial venue or sports ground
- Be a strong hands-on leader with the ability to manage and develop teams
- Have experience running multiple bars alongside a food offer
- Demonstrate a track record of delivering large-scale events (1,000+ guests)
- Have strong financial awareness, with experience managing budgets, labour, and overheads
- Be confident planning events, including equipment hire and client liaison
- Have experience overseeing facilities, including grounds and general site operations
- Be able to remain calm and efficient in a fast-paced, high-pressure environment
- Be passionate about delivering excellent service to clients and customers
Accent Catering Services Ltd are one of the UK’s leading contract caterers, providing innovative food service solutions to a variety of schools and businesses. We are a talented group of professionals who create bespoke catering provisions to suit each contract - no two are the same. We are independently owned, so you’ll never be just another number to us. Our people are at the heart of everything we do, and we take pride in recognising every individual’s contribution.
Accent Catering is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Please note that a DBS disclosure will be required for this role. Accent Catering have regularly been named in The Caterer’s prestigious awards as one of the best places to work in hospitality. Don’t miss your chance to become part of our award-winning team!
General Manager employer: Accent Catering
Contact Detail:
Accent Catering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your leadership skills and experience managing busy venues, as these are key for the General Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make your dream job a reality!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully managed teams and operations in busy environments, just like the role requires.
Tailor Your Experience: Don’t just send a generic application! Tailor your experience to match the job description. Mention specific examples of managing events or venues that align with what we’re looking for at Accent Catering.
Be Personable: We value people skills just as much as operational know-how. Use your application to showcase your passion for delivering excellent customer service and how you’ve created memorable experiences for guests.
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands!
How to prepare for a job interview at Accent Catering
✨Know the Venue Inside Out
Before your interview, take some time to research the sports ground and its operations. Familiarise yourself with their events, catering options, and customer service approach. This will show your genuine interest and help you discuss how your experience aligns with their needs.
✨Showcase Your Leadership Style
As a General Manager, strong leadership is key. Prepare examples of how you've successfully led teams in high-pressure environments. Be ready to discuss your approach to team development and how you motivate staff to deliver exceptional service.
✨Demonstrate Financial Acumen
Since managing budgets and financial performance is crucial for this role, come prepared with examples of how you've effectively managed finances in previous positions. Highlight any experience you have with cost control, budgeting, and maximising profitability.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about past challenges you've faced in busy venues and how you handled them. This will help you illustrate your ability to remain calm and efficient under pressure, which is essential for this role.