At a Glance
- Tasks: Support service delivery in education catering and ensure excellent food experiences for schools.
- Company: Join Accent Catering, a leading contract caterer with a passion for food and people.
- Benefits: Enjoy competitive salary, bonuses, mileage allowance, and career development opportunities.
- Other info: Flexible travel to schools and opportunities for professional growth in a supportive environment.
- Why this job: Make a real impact on students' lives by providing nutritious and delicious food.
- Qualifications: Experience in operations, strong communication skills, and a passion for food required.
We’re seeking an experienced, commercially astute Operations Support Manager to work in partnership with the Operations Manager, supporting service delivery across our education catering sites and ensuring an excellent experience for our school customers. This is a fantastic opportunity to drive operational excellence and support our teams in delivering fresh, nutritious, and high-quality food experiences to schools and communities. These will be predominantly secondary schools but may also include a small number of primary schools.
You should have a genuine passion for food, excellent people skills, and a strong understanding of food safety and health & safety standards, along with experience in budgeting, financial control, waste management, and stock control. You must be flexible and comfortable with travelling to different schools weekly and occasionally daily with last minute diary changes. There will be occasions when support might include covering the Chef Manager, and therefore the ideal candidate will have craft-based cooking skills.
The role will be based mainly in Bromley, Greenwich and Ilford, but may involve travel to other Accent sites on occasion. We play an important part in students' learning and development, and we are looking for someone who shares our passion about ensuring that our future generations are provided with nutritious and delicious food, while also inspiring them to lead a healthier lifestyle.
We have won numerous awards for our service, including The Caterer’s prestigious 'Best places to work in hospitality'. Our company has a passion for food quality and people development, so this is a great place for you to build your career in a supportive and professional environment.
If you are looking for a rewarding role as well as an employer who will invest in your career and development then look no further, apply right now and join our award-winning team!
Why join our Operations team?
- Competitive salaries with annual review
- Annual performance bonus
- Mileage allowance
- Life insurance, company sick pay and pension
- Career development opportunities and study support
- Multiple Discounts on our Accent Engage platform - shops, restaurants, gifts, leisure and more!
- HIT apprenticeships for all experience levels
- Team events, awards and competitions throughout the year
- Access to our Employee Assistance Programme for mental health and financial support
As our ideal Operations Support Manager you will:
- Have experience in a similar role and a proven track record of continually improving standards
- Have good communication skills at all levels
- Be passionate about food, drive quality and ensure innovation
- Have a proven track record of leading and motivating a team
- Have the ability to support all Health & Safety and Food Safety tasks
- Have financial and budget awareness with good understanding of GP calculation
- Have excellent IT skills
- Have craft-based cooking skills
- Have a full driving license enabling you to drive in the UK
Accent Catering Services Ltd are one of the UK’s leading contract caterers providing innovative food service solutions to a variety of Schools and Businesses. We are a talented bunch of professionals who create bespoke catering provisions to suit each contract - no two are the same. We are independently owned, so you’ll never be just another number to us. Our people are at the heart of everything we do, and we take pride in recognising every individual’s contribution. We are passionate about our people and invest in the training and development of our teams, actively encouraging career progression and giving our teams the tools they need to thrive in their job roles.
Accent Catering is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Please note that a DBS disclosure is required for this role.
Accent Catering have regularly been named in The Caterer’s prestigious awards as one of the best places to work in hospitality. Don’t miss your chance to become part of our award-winning team!
Operations Support Manager in Bromley employer: Accent Catering
Accent Catering is an exceptional employer that prioritises the well-being and development of its employees, offering competitive salaries, annual performance bonuses, and comprehensive benefits including life insurance and a pension scheme. With a strong focus on career growth and a supportive work culture, employees are encouraged to thrive in their roles while contributing to the delivery of high-quality food experiences in schools. Join our award-winning team in Bromley, Greenwich, and Ilford, where your passion for food and commitment to excellence will be recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Support Manager in Bromley
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Accent Catering. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Accent Catering
Don't be shy about reaching out to Accent Catering directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations Support Manager in Bromley
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Accent Catering and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Accent Catering
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
