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- Tasks: Lead a dynamic venue, managing bars, catering, and large-scale events.
- Company: Accent Catering, a top UK contract caterer with a focus on innovation.
- Benefits: Competitive salary, free meals, career development, and team events.
- Other info: Join an award-winning team that values every individual's contribution.
- Why this job: Make a real impact in a fast-paced environment with diverse responsibilities.
- Qualifications: Experience in managing busy venues and delivering large events.
The predicted salary is between 50000 - 52000 £ per year.
Are you looking for a General Manager role that offers real responsibility and variety, where no two days are the same? Join a company that supports your ambitions and gives you the platform to lead from the front in a dynamic, fast-paced environment.
We are looking for an experienced and driven General Manager with strong leadership skills and a background in managing busy commercial venues, to oversee operations at our thriving sports ground in Chiswick W4. This is a hands-on role where you will take full responsibility for the day-to-day running of the venue, including two bars, match day catering, a retail food offer, and large-scale events. From busy match days to big functions, no two days are the same. You will play a key part in delivering an exceptional customer experience while ensuring smooth and efficient operations across all areas of the business.
This is not your average role. You will be leading a dynamic, multi-outlet venue delivering events for up to 1,000+ guests, making this a fantastic opportunity for someone who loves variety, thrives under pressure, and wants the freedom to make a real impact. Alongside hospitality, you will also oversee the wider sports facility - ensuring pitches, changing areas, and the overall site are maintained to a high standard. It's a unique blend of hospitality, events, and facilities management that will keep you engaged and challenged.
The General Manager is responsible for driving operational excellence, leading and developing teams, managing financial performance, and delivering standout events and customer experiences. We are passionate about food quality, people development, and operational excellence, making this a fantastic opportunity for an experienced manager looking to progress their career in a unique and rewarding environment.
If you're looking for a role where you can truly make your mark and grow your career, we'd love to hear from you.
Benefits of working with Accent as a General Manager:
- Competitive salary with yearly reviews
- Free meals on duty
- Career development opportunities
- Multiple discounts on our Accent Engage platform shops, restaurants, gifts, leisure and more
- HIT apprenticeships for all experience levels
- Team events, awards and competitions throughout the year
- Pension scheme, life insurance and company sick pay
- Access to our Employee Assistance Programme for mental health and financial support
- On-site parking
As our ideal General Manager you will:
- Have proven experience managing a busy commercial venue or sports ground
- Be a strong hands-on leader with the ability to manage and develop teams
- Have experience running multiple bars alongside a food offer
- Demonstrate a track record of delivering large-scale events (1,000+ guests)
- Have strong financial awareness, with experience managing budgets, labour, and overheads
- Be confident planning events, including equipment hire and client liaison
- Have experience overseeing facilities, including grounds and general site operations
- Be able to remain calm and efficient in a fast-paced, high-pressure environment
- Be passionate about delivering excellent service to clients and customers
Accent Catering Services Ltd are one of the UK's leading contract caterers, providing innovative food service solutions to a variety of schools and businesses. We are a talented group of professionals who create bespoke catering provisions to suit each contract - no two are the same. We are independently owned, so you'll never be just another number to us. Our people are at the heart of everything we do, and we take pride in recognising every individual's contribution.
Accent Catering is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Please note that a DBS disclosure will be required for this role.
Accent Catering have regularly been named in The Caterer's prestigious awards as one of the best places to work in hospitality. Don't miss your chance to become part of our award-winning team!
General Manager in Southall employer: Accent Catering Services Ltd
Contact Detail:
Accent Catering Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Southall
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality and events industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your experience! When you get the chance to chat with hiring managers, highlight your hands-on leadership skills and your success in managing busy venues. Share specific examples of how you've delivered exceptional customer experiences and handled large-scale events. Make it memorable!
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like Accent Catering, and express your interest in working with them. A well-timed email can set you apart from the crowd and show your enthusiasm for the role.
✨Tip Number 4
Prepare for interviews by researching the company culture and values. Understand what makes Accent Catering unique and think about how your skills align with their mission. This will help you stand out as a candidate who’s not just looking for any job, but the right job!
We think you need these skills to ace General Manager in Southall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership abilities and any relevant experience managing busy venues, as this is key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the General Manager role. Share specific examples of how you've delivered exceptional customer experiences and managed large-scale events.
Showcase Your Passion: Let your enthusiasm for hospitality and events shine through in your application. We want to see that you’re not just looking for a job, but that you’re excited about making a real impact in our dynamic environment.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Accent Catering Services Ltd
✨Know Your Venue Inside Out
Before the interview, make sure you research the sports ground and its operations thoroughly. Understand their current offerings, events, and customer experience. This will not only show your genuine interest but also help you discuss how you can enhance their operations.
✨Showcase Your Leadership Style
As a General Manager, strong leadership is key. Be prepared to share specific examples of how you've successfully led teams in high-pressure environments. Discuss your approach to team development and how you motivate staff to deliver exceptional service.
✨Demonstrate Financial Acumen
Since managing budgets and financial performance is crucial for this role, come ready to discuss your experience with financial management. Bring examples of how you've effectively managed costs while still delivering outstanding customer experiences.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about past challenges you've faced in managing events or venues and how you overcame them. This will help you illustrate your ability to remain calm and efficient under pressure.