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- Tasks: Lead a dynamic sports venue, managing operations, events, and customer experiences.
- Company: Accent Catering, a top UK contract caterer with a focus on innovation and people.
- Benefits: Competitive salary, free meals, career development, discounts, and mental health support.
- Other info: Join an award-winning team committed to excellence and personal growth.
- Why this job: Make a real impact in a fast-paced environment with diverse responsibilities.
- Qualifications: Experience in managing busy venues, strong leadership, and event planning skills.
The predicted salary is between 50000 - 52000 £ per year.
Are you looking for a General Manager role that offers real responsibility and variety, where no two days are the same? Join a company that supports your ambitions and gives you the platform to lead from the front in a dynamic, fast-paced environment.
People are the most important ingredient in our business recipe, and we are looking for an experienced and driven General Manager with strong leadership skills and a background in managing busy commercial venues, to oversee operations at our thriving sports ground in Chiswick W4. This is a hands-on role where you will take full responsibility for the day-to-day running of the venue, including two bars, match day catering, a retail food offer, and large-scale events. From busy match days to big functions, no two days are the same. You will play a key part in delivering an exceptional customer experience while ensuring smooth and efficient operations across all areas of the business.
This is not your average role. You will be leading a dynamic, multi-outlet venue delivering events for up to 1,000+ guests, making this a fantastic opportunity for someone who loves variety, thrives under pressure, and wants the freedom to make a real impact. Alongside hospitality, you will also oversee the wider sports facility - ensuring pitches, changing areas, and the overall site are maintained to a high standard. It's a unique blend of hospitality, events, and facilities management that will keep you engaged and challenged.
The General Manager is responsible for driving operational excellence, leading and developing teams, managing financial performance, and delivering standout events and customer experiences. We are passionate about food quality, people development, and operational excellence, making this a fantastic opportunity for an experienced manager looking to progress their career in a unique and rewarding environment. If you're looking for a role where you can truly make your mark and grow your career, we'd love to hear from you.
Benefits of working with Accent as a General Manager:
- Competitive salary with yearly reviews
- Free meals on duty
- Career development opportunities
- Multiple discounts on our Accent Engage platform: shops, restaurants, gifts, leisure and more
- HIT apprenticeships for all experience levels
- Team events, awards and competitions throughout the year
- Pension scheme, life insurance and company sick pay
- Access to our Employee Assistance Programme for mental health and financial support
- On-site parking
As our ideal General Manager you will:
- Have proven experience managing a busy commercial venue or sports ground
- Be a strong hands-on leader with the ability to manage and develop teams
- Have experience running multiple bars alongside a food offer
- Demonstrate a track record of delivering large-scale events (1,000+ guests)
- Have strong financial awareness, with experience managing budgets, labour, and overheads
- Be confident planning events, including equipment hire and client liaison
- Have experience overseeing facilities, including grounds and general site operations
- Be able to remain calm and efficient in a fast-paced, high-pressure environment
- Be passionate about delivering excellent service to clients and customers
Accent Catering Services Ltd are one of the UK's leading contract caterers, providing innovative food service solutions to a variety of schools and businesses. We are a talented group of professionals who create bespoke catering provisions to suit each contract - no two are the same. We are independently owned, so you'll never be just another number to us. Our people are at the heart of everything we do, and we take pride in recognising every individual's contribution. Accent Catering is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Please note that a DBS disclosure will be required for this role. Accent Catering have regularly been named in The Caterer's prestigious awards as one of the best places to work in hospitality. Don't miss your chance to become part of our award-winning team!
General Manager in London employer: Accent Catering Services Ltd
Contact Detail:
Accent Catering Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a General Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Show us you’re genuinely interested in what we do at Accent Catering, and be ready to discuss how your experience aligns with our values and goals.
✨Tip Number 3
Practice your pitch! Be ready to explain how your leadership skills and experience managing busy venues make you the perfect fit for this dynamic role. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our award-winning team.
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering exceptional customer experiences and managing a dynamic venue.
Tailor Your CV: Make sure your CV highlights relevant experience in managing busy venues and large-scale events. We love seeing specific examples of how you've led teams and improved operations in your previous roles.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Avoid jargon and focus on what makes you the perfect fit for us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Accent Catering!
How to prepare for a job interview at Accent Catering Services Ltd
✨Know the Venue Inside Out
Before your interview, make sure you research the sports ground and its operations thoroughly. Understand their events, catering services, and customer experience focus. This will show your genuine interest and help you discuss how your experience aligns with their needs.
✨Showcase Your Leadership Style
As a General Manager, strong leadership is key. Be prepared to share specific examples of how you've successfully led teams in high-pressure environments. Highlight your hands-on approach and how you've developed team members in previous roles.
✨Demonstrate Financial Acumen
Since managing budgets and financial performance is crucial, come ready to discuss your experience with financial management. Bring examples of how you've optimised costs or increased revenue in past positions, especially in busy commercial venues.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges in managing a multi-outlet venue and how you'd handle them. This will demonstrate your ability to remain calm and efficient under pressure.