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- Tasks: Deliver top-notch service in the workshop and on-site, ensuring customer satisfaction.
- Company: Join Accelleron, a global leader in sustainable technology for marine and energy industries.
- Benefits: Competitive salary, diverse work culture, and opportunities for professional growth.
- Other info: Embrace a culture of diversity and continuous improvement while supporting 24/7 service availability.
- Why this job: Be part of a team driving innovation and sustainability in a dynamic international environment.
- Qualifications: Strong mechanical skills and experience in turbocharger or rotating equipment service.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavyâduty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron's 3,000 employees are continuously innovating to deliver bestâinâclass products, services and solutions that are missionâcritical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cuttingâedge technology, deep expertise and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.
As Service Engineer at Accelleron you will drive customer satisfaction by competent and timely execution on a highâquality level of service jobs on site and in the workshop. You will positively influence the Accelleron reputation with your dedicated and professional approach to the customer. You will be part of a strong team that goes further for the benefit of our customers.
Your Responsibilities
- Act as representative of Accelleron during interaction with the customer
- Prepare the tools, equipment and parts needed for a service job and understand the scope of the job to be performed
- Ensure that the documentation for the job is available
- Briefing with Service Coordinator, Head of Workshop or Supervisor about the expected situation on site
- Checking all relevant information of turbochargers before the job
- Working according to working instructions and adhering to regulatory and company OHS policy
- Perform services according to the scope defined within the work order
- Coordinate work order deviations in the scope with service coordinator
- Create service reports, time sheets with Company Software
- Recommendation to customer for immediate and future service requirements, provide feedback to service coordinator or end user sales
- Complete data collection, selfâstudy of technical documentation and maintenance of tools and equipment
- Input for continuous process improvement
- Support service availability targets (24/7 service availability)
Your Background
- Proven ability to independently complete field service jobs
- Strong mechanical, diagnostic and balancing skills
- Preferably multiple years in turbocharger or rotating equipment service experience
- Knowledge of commonly used digital tools in a modern company environment
- Excellent communication and customerâservice skills
- Willingness to travel and work in industrial environments
- Strong safety mindset
We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron.com.
Service Engineer Workshop in Telford employer: Accelleron
Contact Detail:
Accelleron Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Service Engineer Workshop in Telford
â¨Tip Number 1
Network like a pro! Reach out to current or former employees at Accelleron on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
â¨Tip Number 2
Prepare for the interview by diving deep into Accelleron's mission and values. Show us how your skills align with their commitment to sustainability and innovation. We love candidates who are genuinely passionate about what we do!
â¨Tip Number 3
Practice your technical skills! Brush up on your mechanical and diagnostic abilities, especially related to turbochargers. Being able to demonstrate your expertise during practical assessments can set you apart from the competition.
â¨Tip Number 4
Donât forget to follow up after your interview! A quick thank-you email expressing your enthusiasm for the role can leave a lasting impression. Plus, it shows us that youâre proactive and genuinely interested in joining our team.
We think you need these skills to ace Service Engineer Workshop in Telford
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Service Engineer role. Highlight any relevant experience with turbochargers or rotating equipment, and donât forget to showcase your mechanical and diagnostic skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youâre passionate about sustainability in the marine and energy industries. Mention how your background aligns with Accelleronâs mission and values.
Showcase Your Customer Service Skills: Since customer satisfaction is key for us at Accelleron, make sure to include examples of how you've positively influenced customer experiences in previous roles. This will show that you understand the importance of a professional approach.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way to ensure your application gets to the right people. Plus, you can explore more about our company culture and values while youâre there!
How to prepare for a job interview at Accelleron
â¨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around turbochargers and rotating equipment. Accelleron values expertise, so be ready to discuss your previous experiences and how they relate to the role.
â¨Show Off Your Customer Service Skills
Since this role involves direct interaction with customers, prepare examples of how you've successfully handled customer queries or issues in the past. Highlight your communication skills and your ability to maintain a positive relationship.
â¨Be Ready for Practical Scenarios
Expect some practical questions or scenarios during the interview. Think about how you would approach a service job, from preparation to execution, and be ready to explain your thought process clearly.
â¨Emphasise Safety and Compliance
Accelleron has a strong focus on safety and regulatory compliance. Be prepared to discuss how you prioritise safety in your work and any relevant policies or procedures you follow to ensure a safe working environment.