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- Tasks: Deliver top-notch service by installing, maintaining, and troubleshooting equipment on-site and in the workshop.
- Company: Join Accelleron, a global leader in sustainable technology for marine and energy industries.
- Benefits: Enjoy attractive compensation, employee assistance, and global parental leave programs.
- Other info: Dynamic international environment with opportunities for growth and innovation.
- Why this job: Be part of a team driving the transition to sustainable industries with cutting-edge technology.
- Qualifications: Diploma in Mechanical Engineering and strong problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.
Job Summary: Drive customer satisfaction by competent and timely execution on a high-quality level of service jobs on site and in the workshop. Positively influence the Accelleron reputation by dedicated and professional approach to the customer.
Your responsibilities:
- Service Delivery: Performs Service tasks like installation and commissioning of equipment and routine maintenance independently, identifies technical problems and makes analysis through remote or on-site activity in different Service categories (installation and commissioning, routine maintenance, extensions, replacements etc.).
- Customer Approach: Contributes to customer satisfaction by executing Service work according to customer order and expectation. Maintains a good relationship with customers. Identifies new sales opportunities and communicates them internally.
- Materials & Supply: Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
- Documentations & Reports: Prepares all documents and reports according to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
- Troubleshooting: Troubleshoots simple equipment failure and makes recommendations to avoid repeating the problem in the future.
- Operational Excellence: Provides recommendations to management to improve operations and customer service.
- Health, Safety and Integrity: Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.
Your background:
- Diploma in Mechanical Engineering or similar field.
- Sound knowledge in reading technical drawings and measuring instruments.
- Ability to identify, diagnose, and resolve technical issues efficiently.
- Experienced in dealing with customers with different backgrounds, handling service jobs with high safety and quality standards.
- Working in difficult environments (temperature, noise, dirt).
- Willingness to travel to client locations for on-site support and to work irregular hours as needed.
Your benefits: Attractive compensation & benefits. Employee Assistance Program. Global parental leave program.
We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron-industries.com.
Accelleron Data Privacy Statement: accelleron-industries.com/privacy-notice/candidate
Talent Pool – United Kingdom Service Engineers, Service Technicians & Service Coordinators in Aberdeen employer: Accelleron
Contact Detail:
Accelleron Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Talent Pool – United Kingdom Service Engineers, Service Technicians & Service Coordinators in Aberdeen
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Accelleron on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost our chances.
✨Tip Number 2
Prepare for the interview by researching Accelleron’s latest projects and innovations. We want to show that we’re not just interested in the role but also passionate about their mission in sustainability and technology.
✨Tip Number 3
Practice common interview questions, especially those related to service delivery and customer satisfaction. We need to demonstrate our problem-solving skills and how we can contribute to maintaining Accelleron’s reputation.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the position. Plus, it’s a great chance to reiterate why we’re a perfect fit!
We think you need these skills to ace Talent Pool – United Kingdom Service Engineers, Service Technicians & Service Coordinators in Aberdeen
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about contributing to sustainability in the marine and energy industries. Share why you’re drawn to Accelleron and how you can make a difference.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience in service delivery, customer relations, and technical troubleshooting. We love seeing how your background aligns with our mission and values!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications and skills.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can explore more about what we do and our company culture while you’re there!
How to prepare for a job interview at Accelleron
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to mechanical engineering and service tasks. Be ready to discuss how you've handled installations, maintenance, and troubleshooting in the past. This will show that you can hit the ground running!
✨Customer-Centric Mindset
Accelleron values customer satisfaction, so think of examples where you've gone above and beyond for a client. Prepare to share how you maintain relationships and identify new sales opportunities while delivering top-notch service.
✨Safety First
Familiarise yourself with health and safety practices relevant to the role. Be prepared to discuss how you ensure safety in your work environment and how you handle any unsafe situations. This shows you're not just skilled but also responsible.
✨Ask Smart Questions
Prepare thoughtful questions about Accelleron's approach to sustainability and innovation in the marine and energy industries. This demonstrates your genuine interest in the company and its mission, making you stand out as a candidate who aligns with their values.