At a Glance
- Tasks: Provide first-line support, resolving issues across websites and applications.
- Company: Accelero, a dynamic tech company in Swansea with a focus on client support.
- Benefits: Competitive salary, growth opportunities, and a collaborative work environment.
- Other info: Join a supportive team and enhance your technical expertise.
- Why this job: Kickstart your career in tech while making a real difference for clients.
- Qualifications: 1-2 years in Helpdesk or Service Desk roles; strong problem-solving skills.
The predicted salary is between 22050 - 26950 £ per year.
Accelero in Swansea is seeking a 1st Line Application Support Analyst to join the client support team.
This is ideal for someone with 1–2 years’ experience in a Helpdesk or Service Desk role who wants to grow in a client‑facing technical environment.
You will be the first contact for support requests, investigating and resolving issues across websites, CMS platforms, and applications, while collaborating with developers and Dev Ops to ensure SLAs are met.
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Frontline Application Support Specialist in Swansea employer: Accelero
Accelero is an excellent employer located in the vibrant city of Swansea, offering a dynamic work culture that fosters collaboration and innovation. As a Frontline Application Support Specialist, you will benefit from ongoing professional development opportunities, a supportive team environment, and the chance to make a real impact by resolving client issues effectively. With a focus on employee growth and a commitment to meeting service level agreements, Accelero provides a rewarding career path for those looking to advance in the tech industry.
