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- Tasks: Support and enhance our Dynamics NAV environment, ensuring smooth operations across various departments.
- Company: Join a dynamic team in a hybrid work environment with a focus on innovation.
- Benefits: Competitive salary up to £50,000, flexible working, and opportunities for professional growth.
- Why this job: Be the go-to expert for NAV support and make a real impact on business operations.
- Qualifications: 5+ years of experience with Microsoft Dynamics NAV and strong problem-solving skills.
- Other info: Collaborative culture with opportunities for training and development.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for a skilled professional to take ownership of supporting, maintaining, and enhancing our NAV environment, ensuring smooth operations across Finance, Warehousing, Sales, Purchasing, and Inventory.
In this role, you’ll be the go-to expert for all NAV-related incidents and service requests, working hands-on with both end-users and developers to keep our systems running efficiently and continuously improving.
What You’ll Do- Provide 1st and 2nd line support for Microsoft Dynamics NAV 2017.
- Investigate, diagnose, and resolve user issues from posting errors and dimension conflicts to process and access issues.
- Perform NAV configuration and setup (Chart of Accounts, VAT setup, item categories, etc.).
- Work directly with SQL Server to troubleshoot data issues and support reporting needs.
- Maintain and troubleshoot C/AL customisations, with future exposure to AL and Business Central upgrades.
- Collaborate with external partners and developers on escalations and enhancements.
- Support data migrations, testing, and upgrades.
- Create clear documentation and user guides and deliver training across teams.
- 5+ years’ hands-on experience with Microsoft Dynamics NAV.
- Strong knowledge across key NAV modules: Finance, Sales, Purchase, Inventory, and Warehouse.
- Experience with C/AL development and SQL Server (queries, data analysis, and reporting support).
- Solid understanding of NAV permissions, roles, and security filters.
- Excellent problem-solving, communication, and documentation skills.
Dynamics NAV Support Specialist employer: Accelero
Contact Detail:
Accelero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics NAV Support Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the Dynamics NAV community. Attend meetups or webinars, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with Microsoft Dynamics NAV. This could be a case study of a problem you solved or a customisation you implemented. We love seeing real-world applications of your expertise!
✨Tip Number 3
Prepare for the interview by brushing up on common NAV issues and solutions. Think about how you would handle specific scenarios related to finance, warehousing, or inventory. We want to see your problem-solving skills in action, so practice articulating your thought process!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals who are eager to contribute to our NAV environment!
We think you need these skills to ace Dynamics NAV Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Dynamics NAV and the specific modules mentioned in the job description. We want to see how your skills align with what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting NAV environments and how your background makes you the perfect fit for our team. We love hearing personal stories that connect your experience to the role.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled user issues or improved processes in previous roles. We’re all about finding solutions, so let us know how you’ve made a difference in your past positions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at Accelero
✨Know Your NAV Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics NAV, especially the modules relevant to the job like Finance, Sales, and Inventory. Be prepared to discuss specific scenarios where you've resolved issues or improved processes using NAV.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex user issues in the past. Think about times when you diagnosed problems with posting errors or dimension conflicts and how you resolved them. This will demonstrate your hands-on experience and analytical skills.
✨Familiarise Yourself with SQL Server
Since you'll be working directly with SQL Server, it’s crucial to understand how to troubleshoot data issues. Brush up on your SQL queries and be ready to discuss how you've used data analysis to support reporting needs in previous roles.
✨Communicate Clearly and Effectively
As a support specialist, communication is key. Practice explaining technical concepts in simple terms, as you’ll need to create documentation and deliver training. Show that you can collaborate effectively with both end-users and developers.