At a Glance
- Tasks: Support and maintain Sage X3 ERP, troubleshoot issues, and improve system performance.
- Company: Join a dynamic team focused on enhancing ERP operations.
- Benefits: Competitive day rate of £300, remote work, and opportunities for professional growth.
- Other info: Fast-paced environment with opportunities for career advancement.
- Why this job: Be a key player in optimising ERP systems and making a real impact.
- Qualifications: Experience with Sage X3, strong troubleshooting skills, and effective communication.
The predicted salary is between 30000 - 40000 £ per year.
Remote (occasional travel to Cardiff)
Day Rate - £300 a day
Are you an experienced Sage X3 professional looking for your next challenge? We're seeking a Sage X3 ERP Analyst to support and maintain a busy ERP environment, working closely with users to resolve issues, improve system performance, and support ongoing ERP activity. This role is ideal for someone with strong Sage X3 experience who enjoys troubleshooting, supporting users, and working across ERP-related processes in a fast-paced environment.
The Role
- Provide day-to-day support for Sage X3, managing incidents, troubleshooting system issues, and assisting with ongoing improvements and upgrades.
- Work closely with users and third-party providers to ensure the ERP system continues to operate effectively and support business requirements.
Key Responsibilities
- Provide functional and technical support for Sage X3
- Troubleshoot ERP-related issues and manage support requests
- Investigate recurring system problems and support root cause analysis
- Support ERP upgrades, changes, and improvement initiatives
- Liaise with third-party support providers where required
- Maintain ERP documentation and support materials
- Assist users with system queries and training
- Ensure timely resolution of ERP support issues
What We're Looking For
- Previous experience supporting Sage X3 ERP systems
- Strong troubleshooting and problem-solving skills
- Experience working within ERP support or application support environments
- Ability to communicate effectively with both technical and non-technical users
- Strong organisational skills and ability to manage priorities
Desirable Experience
- SQL or database exposure
- Experience supporting ERP implementations or upgrades
- Knowledge of reporting or integrations
- ITIL or service management exposure
This is an excellent opportunity for a Sage X3 specialist looking to join a busy environment where they can play a key role in supporting and improving ERP operations.
ERP Support Analyst - SAGE X3 in Cardiff employer: Accelero
Join a dynamic team as an ERP Support Analyst for Sage X3, where your expertise will be valued in a supportive and collaborative work culture. With opportunities for professional growth and development, you will thrive in a fast-paced environment that encourages innovation and continuous improvement. Enjoy the flexibility of remote work with occasional travel to Cardiff, making this role not only rewarding but also convenient for your lifestyle.
StudySmarter Expert Advice🤫
We think this is how you could land ERP Support Analyst - SAGE X3 in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the ERP world, especially those who have experience with Sage X3. A friendly chat can lead to insider info about job openings or even referrals that could land you an interview.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of your work with Sage X3, don’t hesitate to share them during interviews or networking events. It’s a great way to demonstrate your troubleshooting prowess and problem-solving skills.
✨Tip Number 3
Prepare for the unexpected! Brush up on common ERP issues and solutions related to Sage X3. Being ready to discuss how you’ve tackled similar challenges in the past will impress potential employers and show you’re the right fit for their busy environment.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the ERP Support Analyst. Plus, it shows you’re genuinely interested in joining our team and helps us keep track of your application.
We think you need these skills to ace ERP Support Analyst - SAGE X3 in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your Sage X3 experience and any relevant troubleshooting skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your ERP support achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about ERP systems and how your skills can help us improve our Sage X3 environment. Keep it concise but impactful!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled tricky issues in the past. We love candidates who can think on their feet and come up with effective solutions, especially in a fast-paced setting like ours.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Accelero
✨Know Your Sage X3 Inside Out
Make sure you brush up on your Sage X3 knowledge before the interview. Be ready to discuss specific features, troubleshooting techniques, and any recent upgrades you've worked on. This will show that you're not just familiar with the system but also passionate about it.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific ERP-related issues. Think of examples from your past experience where you successfully resolved problems or improved system performance. This will demonstrate your strong troubleshooting skills and ability to think on your feet.
✨Communicate Clearly and Confidently
Since you'll be liaising with both technical and non-technical users, practice explaining complex concepts in simple terms. During the interview, focus on clear communication to showcase your ability to bridge the gap between different user groups.
✨Show Your Organisational Skills
Be prepared to discuss how you manage priorities and support requests in a busy environment. Share examples of how you've effectively organised your workload in the past, as this role requires strong organisational skills to handle multiple tasks efficiently.
