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- Tasks: Support Microsoft Dynamics 365 Business Central and optimise systems for efficiency.
- Company: Join a growing team focused on innovation and collaboration in the tech industry.
- Benefits: Enjoy a competitive salary of £35,000 and opportunities for continuous learning.
- Why this job: Make a real impact while working with diverse teams and enhancing business success.
- Qualifications: Experience with Microsoft Dynamics 365 Business Central and strong problem-solving skills required.
- Other info: Remote work options available; perfect for proactive, detail-oriented individuals.
The predicted salary is between 28000 - 42000 £ per year.
We’re on the lookout for a Business Systems Support Analyst with hands-on experience in Microsoft Dynamics 365 Business Central to join our growing team. You’ll be the go-to person for Business Central support—ensuring everything runs efficiently while collaborating with IT, finance, and operations teams. If you’re proactive, detail-oriented, and excited about optimizing systems and processes, we want to hear from you.
What You’ll Be Doing:
- Provide 1st and 2nd line support for Microsoft Dynamics 365 Business Central (BC)—from troubleshooting user issues to managing data, permissions, and configuration.
- Support multiple UK-based entities and locations.
- Manage and track support tickets through the internal helpdesk.
- Work cross-functionally with teams (finance, operations, etc.) to understand needs and deliver smart solutions.
- Assist in system configuration, testing, deployment, and documentation.
- Deliver training and onboarding for new users—ensuring best practices are followed.
- Support integrations with other platforms (e.g. Power Platform, third-party extensions).
- Liaise with external vendors or Microsoft partners for escalated issues.
- Participate in testing and validating updates and enhancements.
- Identify opportunities for automation and continuous improvement.
What You’ll Bring:
- Proven experience supporting Microsoft Dynamics 365 Business Central or a similar ERP system.
- Strong problem-solving skills and a service-oriented mindset.
- Excellent communication and documentation skills.
- A team player attitude with the ability to work independently when needed.
Why Join Us? This is your chance to make a real impact on how our systems support business success. You’ll be part of a collaborative, forward-thinking team that values innovation, autonomy, and continuous learning.
Ready to apply or want to learn more? Drop me a message I’d love to connect!
Business Central Support Analyst employer: Accelero
Contact Detail:
Accelero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Central Support Analyst
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365 Business Central. Make sure you understand its features and functionalities, as well as common issues users face. This knowledge will help you demonstrate your expertise during any discussions.
✨Tip Number 2
Network with current or former employees of StudySmarter or similar companies. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved system processes in previous roles. Highlighting your problem-solving skills and proactive approach will resonate well with the hiring team.
✨Tip Number 4
Showcase your communication skills by being clear and concise in all interactions. Whether it's during a phone call or a video interview, effective communication is key to demonstrating your service-oriented mindset.
We think you need these skills to ace Business Central Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Dynamics 365 Business Central. Include specific examples of how you've provided support, managed data, or collaborated with cross-functional teams.
Craft a Compelling Cover Letter: In your cover letter, express your passion for optimising systems and processes. Mention your problem-solving skills and how they align with the company's needs. Be sure to convey your enthusiasm for the role and the impact you can make.
Showcase Relevant Skills: Clearly outline your technical skills related to ERP systems, particularly Microsoft Dynamics 365 Business Central. Highlight your communication and documentation abilities, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and well-presented. A polished application reflects your attention to detail.
How to prepare for a job interview at Accelero
✨Show Your Expertise in Business Central
Make sure to highlight your hands-on experience with Microsoft Dynamics 365 Business Central. Be prepared to discuss specific challenges you've faced and how you resolved them, as this will demonstrate your problem-solving skills and familiarity with the system.
✨Communicate Clearly and Effectively
Since the role involves liaising with various teams, strong communication skills are essential. Practice explaining technical concepts in simple terms, as you'll need to convey information to non-technical stakeholders during the interview.
✨Demonstrate a Service-Oriented Mindset
Emphasise your service-oriented approach by sharing examples of how you've supported users in the past. Discuss how you prioritise user needs and ensure their issues are resolved efficiently, showcasing your commitment to excellent support.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of situations where you've had to troubleshoot issues or implement improvements, and be ready to explain your thought process and the outcomes of your actions.
