Facilities Helpdesk Manager β€” Scheduling & KPI Lead in London

Facilities Helpdesk Manager β€” Scheduling & KPI Lead in London

London Full-Time 33075 - 40425 Β£ / year (est.) No working from home possible
Accelerated People Management

At a Glance

  • Tasks: Lead a busy facilities management helpdesk and optimise scheduling for engineers.
  • Company: Accelerated People Management Ltd, a growing business in Bexley.
  • Benefits: Immediate impact, career growth, and a dynamic work environment.
  • Other info: Join a supportive team focused on excellence and efficiency.
  • Why this job: Make a real difference in customer satisfaction and team productivity.
  • Qualifications: Experience in FM helpdesk leadership and strong organisational skills.

The predicted salary is between 33075 - 40425 Β£ per year.

Accelerated People Management Ltd in Bexley is seeking an experienced Helpdesk Manager to lead a busy facilities management helpdesk. You will drive KPI and SLA performance, schedule engineers efficiently, and collaborate with operations to maximise productivity and customer satisfaction. This role offers immediate impact in a growing business.

The successful candidate will have FM helpdesk or service desk leadership experience, strong organisational skills, and proven ability to optimise.

Facilities Helpdesk Manager β€” Scheduling & KPI Lead in London employer: Accelerated People Management

Accelerated People Management is an exceptional employer, offering a dynamic work environment in Greater London where your contributions are valued and recognised. With a strong focus on employee growth and development, we provide ample opportunities for advancement within our facilities maintenance business, all while fostering a supportive culture that prioritises safety and efficiency.

Accelerated People Management

Contact Details:

Accelerated People Management Recruitment Team

We think you need these skills to ace Facilities Helpdesk Manager β€” Scheduling & KPI Lead in London

Helpdesk Management
KPI Management
SLA Performance
Scheduling
Facilities Management
Organisational Skills
Collaboration