At a Glance
- Tasks: Lead a team to ensure top-notch cleaning services and client satisfaction.
- Company: Accelerate Facilities, a people-first organisation in the cleaning and FM sector.
- Benefits: Competitive salary, car allowance, pension, wellness programme, and flexible working hours.
- Other info: Dynamic role with opportunities for personal growth and career advancement.
- Why this job: Make a real impact in service delivery while developing your leadership skills.
- Qualifications: Experience in cleaning or FM industry and previous management experience required.
The predicted salary is between 33280 - 33280 £ per year.
Accelerate Facilities is a nationwide organisation, providing cleaning services and FM solutions to both the private and public sector.
We take pride in putting our people first and look after our employees so they can excel in our service delivery.
We are a service led company ensuring personal experience is provided to our customers and clients.
Ready to make your application Please do read through the description at least once before clicking on Apply.
We are currently looking for a Regional Account Manager to join our passionate operations team, someone with the drive and determination to make a difference and passion to develop themselves into the role and lead the region.
- Have you got a background working in the cleaning industry or FM sector?
* Do you have previous management experience?
* Are you looking for your next new challenge?
This is an account management role with your main focus being on service delivery.
The role is field based focussed on Edinburgh and Glasgow.
- As one of our Regional Account Managers, you will be responsible for;
- Ensure maximum client satisfaction through monitoring cleaning standards across all sites
- Build an honest and open working relationship with the customer that encourages partnership and effective resolution of issues
- Always uphold the values of our employee engagement charter
- To ensure effective team-working through structured meeting disciplines allowing for business reviews and clear communication cascades.
- Have financial accountability across your region, ensuring your accounts are managed in accordance with company policy and budget plans
- Carry out customer visits, ensuring joint KPI’s and SLA are completed on schedule and to agreed standards
- Coach, development and encourage your regional team to develop themselves and exceed our customer charter
- To ensure the on-site teams have sufficient working equipment, machinery, and product to deliver their roles.
- To review audits and take the necessary actions to turnaround underperforming areas. Where required, complete and upload the audit in accordance with Company policy.
- To deliver continuous improvement by sharing learning and best practice across the Operations teams in a structured and coaching environment.
- Demonstrating company core values and upholding across the region
As the Regional Account Manager, you will have excellent communication and relationship building skills.
You will be self-motivated, driven to deliver high standards and a high quality service.
You will have previous people management experience, be computer literate and comfortable using CRM systems.
If you are hardworking, passionate about delivering good customer service with strong interpersonal skills, then apply today. xsabvtc
Job Types: Permanent, Full-time
Benefits
- Monthly Car allowance
- Company pension
- Wellness programme
- Work from home
- Flexible working hours
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Regional Account Manager in Old Town employer: Accelerate Facilities
Accelerate Facilities is an excellent employer, offering a supportive work culture that values diversity and equal opportunities. As a cover cleaner at Grace Cook Primary School in Ipswich, you will enjoy flexible working hours with the potential for personal growth and development within the company. With competitive pay and the chance to make a meaningful impact in your community, this role is perfect for those seeking rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Account Manager in Old Town
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Regional Account Manager at Accelerate Facilities!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Accelerate Facilities or be willing to refer you for that Regional Account Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Accelerate Facilities who’s on the lookout for their next Regional Account Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Regional Account Manager role at Accelerate Facilities!
We think you need these skills to ace Regional Account Manager in Old Town
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Accelerate Facilities. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Accelerate Facilities
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Accelerate Facilities. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
