Product Governance Manager in London

Accelerant is a data-driven risk exchange connecting underwriters of specialty insurance risk with risk capital providers. Accelerant was founded in 2018 by a group of longtime insurance industry executives and technology experts who shared a vision of rebuilding the way risk is exchanged – so that it works better, for everyone. The Accelerant risk exchange does business across more than 20 different countries and 250 specialty products, and we are proud that our insurers have been awarded an AM Best A- (Excellent) rating.

As Product Governance Manager, you'll play a critical role in supporting Accelerant and MGA Members in the full lifecycle delivery across multiple European markets. You'll be a central point of expertise behind how products are designed, refined, reviewed, approved and governed in accordance with applicable commercial and regulatory requirements. You'll collaborate with and be a trusted go-to person for numerous internal and external stakeholders, including Member Relationship Directors, Underwriting, Claims, Risk and Compliance colleagues, as well as MGA Members. This is an opportunity to make a vital impact by supporting the business on a continued journey of growth, through continued MGA Member and product expansion. You'll enjoy a fast-paced environment — working with autonomy, influence and visibility. At the same time, you'll ensure robust fulfillment of internal processes and regulatory requirements, including FCA PROD, Consumer Duty and ICOBS rules and corresponding European Insurance Distribution Directive (IDD) rules.

What You'll Do

• Product Governance Collaboration and Execution
  • Validate new product approval requests from Members, ensuring the completion of the product governance process and supporting artefacts, e.g. policy documentation and internal functional due diligence, e.g. Actuarial and Underwriting reviews.
  • Ensure the target market is well defined and associated risks have been evaluated in the context of applicable regulatory jurisdiction.
  • Validate significant adaptations, or withdrawals of existing products, with due consideration to the impact on customers and adherence to supporting processes.
  • Ensure the coordination and fulfilment of scheduled product reviews and fair value assessments, including supporting and challenging product outcomes and ensuring any applicable actions are defined and completed.
  • Obtain all required stakeholder approvals as part of completing each product lifecycle process.
  • Maintain oversight of product, customer outcomes and risk indicators, escalating issues where needed.
  • Provide timely expertise and support to all colleagues and Members as required.
• Management Information and Reporting
  • Collate product governance related reporting for the Product Oversight & Governance Committee, Management Committee and Company Boards including KPIs and contextual updates.
  • Maintain the product approval tracker and product register.
  • Support with the collation and submission of regulatory reporting returns, e.g. FCA Value Measures.
  • Use Accelerant's Analytics Platform to extract insights, monitor performance, and inform fulfillment of product governance processes.
  • Support with the timely and accurate delivery of product governance information to Accelerant 'Risk Exchange' partners – typically third-party insurance companies.
• Process Enhancement and Compliance
  • Support in maintaining Accelerant's product governance policies, processes and guidance documentation.
  • Bring fresh thinking - Identify and manage opportunities for continuous improvement for processes, controls and stakeholder engagements.
  • Stay abreast of market and regulatory developments (FCA, PRA, NBB, Lloyd's, etc.) and ensure adherence to Accelerant's standards.
  • Promote a culture of professionalism, integrity, and accountability in all interactions.

What You'll Bring

• A confident understanding of PROD, Consumer Duty, and EU equivalent product governance standards.
• Familiarity with commercial and personal lines insurance products.
• Strong organisational Skills – an ability to prioritise workload, deliver tasks and meet deadlines.
• Excellent communicator — articulate, persuasive and comfortable engaging with stakeholders at all levels of the business.
• Communication (written) – ability to write clear, precise and well organised documents.
• Analytical mindset with experience interpreting MI and regulatory data.
• Highly self-motivated and able to work autonomously within a geographically dispersed team.
• Collaborative problem solver who enjoys connecting teams and driving results.

Experience

• Demonstrable related experience in product governance, conduct risk, delegated authority management, or underwriting governance within an insurer, MGA, or broker.
• Good understanding of the insurance market and regulatory landscape.
• Experience working with cross-functional teams and engaging with senior stakeholders.
• Familiarity with insurance analytics platforms and performance data.
• High proficiency in Microsoft Office, collaboration and CRM tools.
• Track record of identifying and implementing process or performance improvements.

Qualifications

• Higher education. Professional qualification, e.g. CII (or progress toward it) desirable.
• Excellent written and spoken English; other European languages are an advantage.

What's in It for You

• A visible, specialist role central to supporting Accelerant's growth ambitions and controlling regulatory and conduct risk management.
• Opportunities to innovate and contribute to a high-performing, collaborative culture.
• The chance to make a tangible impact — for our Members' businesses, our business and your own professional development.

This role is subject to FCA/PRA Conduct Rules (or local equivalents). You must act with integrity, due skill, care, diligence and always in the best interests of our Members and policyholders.