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For Companies At a Glance
- Tasks: Lead exciting B2B SaaS implementations from start to finish, working closely with customers.
- Company: Join a dynamic startup focused on innovative software solutions.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact by driving customer success and solving complex challenges.
- Qualifications: 5+ years in program management or engineering with strong customer-facing skills.
- Other info: Thriving environment with potential for rapid career advancement.
The predicted salary is between 43200 - 72000 £ per year.
We're looking for a Technical Program Manager to lead customer-facing, post-sales implementations of a real B2B SaaS product. This role is perfect for someone who thrives at the intersection of customers, engineering, and delivery, and enjoys owning implementations end to end (typically 8–12 weeks).
What You'll Do
- Lead B2B SaaS implementations from kickoff to go-live
- Work directly with customers to gather requirements and define scope
- Coordinate and delegate work across multi-resource engineering teams
- Drive program execution, solve complex technical problems, and improve processes
What We're Looking For
- 5+ years of experience in TPM, program/project management, or engineering
- Hands-on experience leading software product implementations (not one-day deployments)
- Strong customer-facing experience
- B2B SaaS and startup experience required
- Technical background with any coding language (JavaScript a plus) and SQL
Nice to Have
- Startup or high-growth SaaS experience
- Backgrounds like TPM, Solutions Engineer, Delivery/Implementation Manager, or Forward Deployed Engineer welcome
Technical Program Manager in Newcastle upon Tyne employer: Acceler8 Talent
Contact Detail:
Acceler8 Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Program Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in B2B SaaS. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and project management experience. Be ready to discuss specific implementations you've led and how you tackled challenges along the way.
✨Tip Number 3
Showcase your customer-facing experience! During interviews, share stories that highlight your ability to gather requirements and manage client expectations effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Technical Program Manager in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Program Manager role. Highlight your experience in leading B2B SaaS implementations and any relevant technical skills. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your experience makes you the perfect fit. Don’t forget to mention your customer-facing experience and any hands-on software implementation work.
Showcase Problem-Solving Skills: In your application, give examples of complex technical problems you've solved in past roles. We love seeing how you approach challenges, especially in a B2B SaaS context. It’ll help us understand your thought process and capabilities!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Acceler8 Talent
✨Know Your SaaS Inside Out
Make sure you understand the B2B SaaS product you'll be working with. Familiarise yourself with its features, benefits, and any common challenges customers face during implementation. This will help you demonstrate your expertise and show that you're ready to hit the ground running.
✨Showcase Your Customer-Facing Skills
Prepare examples of how you've successfully managed customer relationships in previous roles. Highlight your ability to gather requirements and define project scopes effectively. This is crucial for a Technical Program Manager, so make sure you can articulate your approach to customer engagement.
✨Demonstrate Your Technical Know-How
Brush up on your technical skills, especially in coding languages like JavaScript and SQL. Be ready to discuss how your technical background has helped you solve complex problems in past projects. This will reassure the interviewers that you can bridge the gap between engineering and customer needs.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities and decision-making process. Think of specific situations where you led a project from kickoff to go-live, and be ready to explain your thought process and the outcomes. This will showcase your hands-on experience and leadership skills.
