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For Companies At a Glance
- Tasks: Help customers maximise their use of the Acceldata platform and ensure successful onboarding.
- Company: Join a forward-thinking tech company that values innovation and collaboration.
- Benefits: Competitive salary, growth opportunities, and a supportive work environment.
- Why this job: Make a real impact by guiding customers through their data journey with cutting-edge technology.
- Qualifications: 10+ years in technical program delivery, programming skills in Python and SQL.
- Other info: Dynamic culture focused on continuous learning and pushing boundaries.
The predicted salary is between 36000 - 60000 £ per year.
As a Resident Solutions Architect (RSA), you will play an important role during the Acceldata customer journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Acceldata platform. As an RSA, you will help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate the onboarding of Use cases on the Acceldata platform, helping them maximise the value they get from our platform and the return on investment.
The Impact You Will Have
- Assist strategic customers in deploying their use cases and workloads into production on the Acceldata ADOC platform, leading the post-win technical account strategy/execution plan.
- Be the accountable technical point of contact assigned to onboard specific Use Cases across multiple ADOC customer(s), creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the ADOC platform.
- Develop an execution plan that covers all activities of all customer-facing technical roles and teams.
- Be the first contact for any technical challenge or questions related to the production/go-live status of agreed-upon Use Cases in your aligned customers.
- Collaborate with the User Education, Product Engineering, Product Management and Support teams, and escalate to expert-level technical specialists for requests that are beyond your scope of activities or expertise. Also, coordinate with Field Engineering in the delivery of their projects.
- Navigate Acceldata Product and Engineering teams for New Product Innovations, Private Previews and Upgrades.
- Provide regular internal and external updates on progress and risks/blockers to your project/engagement.
What We Look For
- 10+ years of experience where you have been accountable for technical program delivery within the domain of Data and AI and where you can contribute to the technical debate and design choices with our customers.
- Programming experience in Python, SQL.
- Hands-on experience with Kubernetes.
- Experience in a customer-facing pre-sales, technical architecture of distributed data systems, customer success, or consulting role.
- An understanding of how to attribute business value and outcomes to specific project deliverables.
- Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing the delivery of complex programmes/projects.
- Continuous learning and keeping up with the fast evolution of the Acceldata ADOC platform.
- Track record of overachievement against quota, goals or similar objective targets.
Acceldata is an equal opportunity employer. At Acceldata, we are committed to providing equal employment opportunities regardless of job history, disability, gender identity, religion, race, color, caste, marital/parental status, veteran status or any other special status. We stand against the discrimination of employees and individuals and are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the designated roles and responsibilities.
#LifeAtAcceldata is all about working with some of the best minds in the industry and experiencing a culture that values an ‘out-of-the-box’ mindset. If you want to push boundaries, learn continuously and grow to be the best version of yourself, Acceldata is the place to be! We also believe in providing our employees with the right tools and resources to help them excel at their job.
At Acceldata, each job and role serves a purpose towards our business goals. You’ll have opportunities to make an immediate impact on mission-critical projects as you work with highly capable and ambitious peer groups.
Resident Solutions Architect employer: Acceldata
Contact Detail:
Acceldata Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Solutions Architect
✨Tip Number 1
Network like a pro! Reach out to current employees at Acceldata on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the RSA role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for technical interviews by brushing up on your Python and SQL skills. Be ready to discuss your hands-on experience with Kubernetes and how you've tackled complex data challenges in the past. Show us you can think on your feet!
✨Tip Number 3
Don’t just focus on your technical skills; highlight your customer-facing experience too! Share stories about how you've successfully onboarded clients or led workshops. We want to see your ability to drive customer success!
✨Tip Number 4
Apply through our website for the best chance of getting noticed! Tailor your application to reflect the key responsibilities and impact areas mentioned in the job description. Let’s make sure your skills shine through!
We think you need these skills to ace Resident Solutions Architect
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Resident Solutions Architect role. Highlight your experience in technical program delivery, especially in Data and AI, and show how you can contribute to our customers' success.
Showcase Your Technical Skills: Don’t forget to mention your programming experience in Python and SQL, as well as any hands-on work with Kubernetes. We want to see how your technical expertise aligns with the needs of our complex customers.
Demonstrate Customer Success Experience: Share examples of how you've helped customers achieve their goals in previous roles. We’re looking for someone who can navigate challenges and drive onboarding success, so make those experiences shine!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with Acceldata!
How to prepare for a job interview at Acceldata
✨Know Your Tech Inside Out
As a Resident Solutions Architect, you'll need to demonstrate your technical expertise. Brush up on your programming skills in Python and SQL, and be ready to discuss how you've used these in past projects. Familiarise yourself with Kubernetes as well, since hands-on experience is crucial.
✨Showcase Your Customer Success Stories
Prepare to share specific examples of how you've helped customers achieve success in previous roles. Highlight your experience in onboarding complex use cases and how you’ve navigated challenges to ensure customer satisfaction. This will show your potential employer that you can drive value for their clients.
✨Collaborate Like a Pro
Collaboration is key in this role. Be ready to discuss how you've worked with cross-functional teams in the past, such as sales, engineering, and product management. Share examples of how you’ve coordinated efforts to deliver successful outcomes, as this will demonstrate your ability to work effectively within a team.
✨Prepare for Open-Ended Questions
Expect open-ended questions that assess your problem-solving skills and strategic thinking. Practice articulating your thought process when tackling complex problems or designing solutions. This will help you convey your ability to create execution plans and manage technical challenges effectively.
