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For Companies At a Glance
- Tasks: Help customers deploy and maximise their use of the Acceldata platform.
- Company: Join a leading tech company in Enterprise Data Observability.
- Benefits: Competitive salary, inclusive culture, and opportunities for continuous learning.
- Why this job: Make a real impact by guiding customers through innovative data solutions.
- Qualifications: 10+ years in technical program delivery, programming skills in Python and SQL.
- Other info: Collaborate with top industry minds in a dynamic and supportive environment.
The predicted salary is between 43200 - 72000 £ per year.
About Us
Acceldata is the market leader in Enterprise Data Observability. Founded in 2018, Silicon Valley-based Acceldata has developed the world's first Enterprise Data Observability Platform to help build and operate great data products. Enterprise Data Observability is at the intersection of today's hottest and most crucial technologies such as AI, LLMs, Analytics, and DataOps. Acceldata provides mission‑critical capabilities that deliver highly trusted and reliable data to power enterprise data products. Delivered as a SaaS product, Acceldata's solutions have been embraced by global customers, such as HPE, HSBC, Visa, Freddie Mac, Manulife, Workday, Oracle, PubMatic, PhonePe (Walmart), Hersheys, Dun & Bradstreet, and many more. Acceldata is a Series‑C funded company and its investors include Insight Partners, March Capital, Lightspeed, Sorenson Ventures, Industry Ventures, and Emergent Ventures.
Role Overview
As a Resident Solutions Architect (RSA), you will play an important role in the Acceldata customer journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Acceldata platform. As an RSA, you will help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate the onboarding of Use cases on the Acceldata platform, helping them maximize the value they get from our platform and the return on investment.
The Impact You Will Have
- Assist strategic customers in deploying their use cases and workloads into production on the Acceldata ADOC platform, leading the post‑win technical account strategy/execution plan.
- Be the accountable technical point of contact assigned to onboard specific Use Cases across multiple ADOC customer(s), creating certainty from uncertainty and driving onboarding, enablement, success, go‑live and healthy consumption of the ADOC platform.
- Develop an execution plan that covers all activities of all customer‑facing technical roles and teams.
- Be the first contact for any technical challenge or questions related to the production/go‑live status of agreed‑upon Use Cases in your aligned customers.
- Collaborate with the User Education, Product Engineering, Product Management and Support teams, and elevate to expert‑level technical specialists for requests that are beyond your scope of activities or expertise. Also coordinate with Field Engineering in the delivery of their projects.
- Navigate Acceldata Product and Engineering teams for New Product Innovations, Private Previews and Upgrades.
- Provide regular internal and external updates on progress and risks/blockers to your project/engagement.
What We Look For
- 10+ years of experience where you have been accountable for technical program delivery within the domain of Data and AI and where you can contribute to the technical debate and design choices with our customers.
- Programming experience in Python, SQL.
- Hands‑on experience with Kubernetes.
- Experience in a customer‑facing pre‑sales, technical architecture of distributed data systems, customer success, or consulting role.
- An understanding of how to attribute business value and outcomes to specific project deliverables.
- Experience conducting open‑ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing the delivery of complex programmes/projects.
- Continuous learning and keeping up with the fast evolution of the Acceldata ADOC platform.
- Track record of overachievement against quota, goals or similar objective targets.
Acceldata is an equal opportunity employer. At Acceldata, we are committed to providing equal employment opportunities regardless of job history, disability, gender identity, religion, race, color, caste, marital/parental status, veteran status or any other special status. We stand against the discrimination of employees and individuals and are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the designated roles and responsibilities.
Life @ Acceldata
#LifeAtAcceldata is all about working with some of the best minds in the industry and experiencing a culture that values an ‘out‑of‑the‑box’ mindset. If you want to push boundaries, learn continuously and grow to be the best version of yourself, Acceldata is the place to be!
What should you know about joining Acceldata?
At Acceldata, each job and role serves a purpose towards our business goals. You’ll have opportunities to make an immediate impact on mission‑critical projects as you work with highly capable and ambitious peer groups.
Resident Solutions Architect (UK) employer: Acceldata Inc.
Contact Detail:
Acceldata Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Solutions Architect (UK)
✨Tip Number 1
Network like a pro! Reach out to current employees at Acceldata on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Resident Solutions Architect role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills, especially in Python, SQL, and Kubernetes. Be ready to discuss how you've tackled complex projects in the past and how you can bring that experience to Acceldata.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of examples where you've turned uncertainty into certainty, just like you'll need to do for Acceldata's customers. This will demonstrate your fit for the RSA role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Acceldata team.
We think you need these skills to ace Resident Solutions Architect (UK)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Resident Solutions Architect role. Highlight your experience in Data and AI, and how it aligns with what we do at Acceldata. We want to see how you can contribute to our mission!
Showcase Your Technical Skills: Don’t forget to mention your programming experience in Python and SQL, as well as any hands-on work with Kubernetes. We’re looking for someone who can dive into technical discussions, so let us know what you’ve got!
Demonstrate Customer Success Experience: Since this role is all about ensuring customer success, share examples of how you've helped clients achieve their goals. We love seeing real-world impacts, so tell us about your past wins and how you navigated challenges.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Acceldata Inc.
✨Know Your Tech Inside Out
As a Resident Solutions Architect, you'll need to demonstrate your technical expertise. Brush up on your knowledge of Python, SQL, and Kubernetes. Be ready to discuss how you've used these technologies in past projects and how they relate to the Acceldata platform.
✨Understand Customer Success
Since this role focuses on customer onboarding and success, think about how you can articulate your experience in customer-facing roles. Prepare examples of how you've helped clients achieve their goals and how you can apply that to the Acceldata platform.
✨Prepare for Technical Challenges
Expect to face questions about potential technical challenges during the interview. Think through common issues that arise in data observability and be ready to discuss how you would approach solving them, showcasing your problem-solving skills.
✨Showcase Your Collaborative Spirit
Collaboration is key in this role. Be prepared to share examples of how you've worked with cross-functional teams in the past. Highlight your ability to communicate effectively with both technical and non-technical stakeholders to ensure project success.
