Resident Solutions Architect (UK) in London
Resident Solutions Architect (UK)

Resident Solutions Architect (UK) in London

London Full-Time 48000 - 72000 ÂŁ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Help customers deploy and maximise their use of the Acceldata platform.
  • Company: Join Acceldata, a leader in Enterprise Data Observability with a vibrant culture.
  • Benefits: Competitive salary, inclusive environment, and opportunities for continuous learning.
  • Why this job: Make a real impact by guiding customers through innovative data solutions.
  • Qualifications: 10+ years in technical program delivery, programming skills in Python and SQL.
  • Other info: Collaborate with top industry minds and grow in a dynamic workplace.

The predicted salary is between 48000 - 72000 ÂŁ per year.

About Us

Acceldata is the market leader in Enterprise Data Observability. Founded in 2018, Silicon Valley-based Acceldata has developed the world's first Enterprise Data Observability Platform to help build and operate great data products. Enterprise Data Observability is at the intersection of today's hottest and most crucial technologies such as AI, LLMs, Analytics, and DataOps. Acceldata provides mission‐critical capabilities that deliver highly trusted and reliable data to power enterprise data products. Delivered as a SaaS product, Acceldata's solutions have been embraced by global customers, such as HPE, HSBC, Visa, Freddie Mac, Manulife, Workday, Oracle, PubMatic, PhonePe (Walmart), Hersheys, Dun & Bradstreet, and many more. Acceldata is a Series‐C funded company and its investors include Insight Partners, March Capital, Lightspeed, Sorenson Ventures, Industry Ventures, and Emergent Ventures.

Role Overview

As a Resident Solutions Architect (RSA), you will play an important role in the Acceldata customer journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Acceldata platform. As an RSA, you will help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate the onboarding of Use cases on the Acceldata platform, helping them maximize the value they get from our platform and the return on investment.

The Impact You Will Have

  • Assist strategic customers in deploying their use cases and workloads into production on the Acceldata ADOC platform, leading the post‐win technical account strategy/execution plan.
  • Be the accountable technical point of contact assigned to onboard specific Use Cases across multiple ADOC customer(s), creating certainty from uncertainty and driving onboarding, enablement, success, go‐live and healthy consumption of the ADOC platform.
  • Develop an execution plan that covers all activities of all customer‐facing technical roles and teams.
  • Be the first contact for any technical challenge or questions related to the production/go‐live status of agreed‐upon Use Cases in your aligned customers.
  • Collaborate with the User Education, Product Engineering, Product Management and Support teams, and elevate to expert‐level technical specialists for requests that are beyond your scope of activities or expertise. Also coordinate with Field Engineering in the delivery of their projects.
  • Navigate Acceldata Product and Engineering teams for New Product Innovations, Private Previews and Upgrades.
  • Provide regular internal and external updates on progress and risks/blockers to your project/engagement.

What We Look For

  • 10+ years of experience where you have been accountable for technical program delivery within the domain of Data and AI and where you can contribute to the technical debate and design choices with our customers.
  • Programming experience in Python, SQL.
  • Hands‐on experience with Kubernetes.
  • Experience in a customer‐facing pre‐sales, technical architecture of distributed data systems, customer success, or consulting role.
  • An understanding of how to attribute business value and outcomes to specific project deliverables.
  • Experience conducting open‐ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing the delivery of complex programmes/projects.
  • Continuous learning and keeping up with the fast evolution of the Acceldata ADOC platform.
  • Track record of overachievement against quota, goals or similar objective targets.

Acceldata is an equal opportunity employer. At Acceldata, we are committed to providing equal employment opportunities regardless of job history, disability, gender identity, religion, race, color, caste, marital/parental status, veteran status or any other special status. We stand against the discrimination of employees and individuals and are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the designated roles and responsibilities.

Life @ Acceldata

#LifeAtAcceldata is all about working with some of the best minds in the industry and experiencing a culture that values an 'out‐of‐the‐box' mindset. If you want to push boundaries, learn continuously and grow to be the best version of yourself, Acceldata is the place to be!

What should you know about joining Acceldata? At Acceldata, each job and role serves a purpose towards our business goals. You'll have opportunities to make an immediate impact on mission‐critical projects as you work with highly capable and ambitious peer groups.

Resident Solutions Architect (UK) in London employer: Acceldata Inc.

Acceldata is an exceptional employer that fosters a culture of innovation and continuous learning, making it an ideal place for professionals looking to excel in the rapidly evolving field of data observability. With a commitment to employee growth and a collaborative work environment, team members are empowered to make significant contributions to mission-critical projects while working alongside some of the brightest minds in the industry. Located in the UK, Acceldata offers unique opportunities to engage with global customers and cutting-edge technologies, ensuring that every employee can thrive and achieve their career aspirations.
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Contact Detail:

Acceldata Inc. Recruiting Team

StudySmarter Expert Advice đŸ€«

We think this is how you could land Resident Solutions Architect (UK) in London

✹Tip Number 1

Network like a pro! Reach out to current employees at Acceldata on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Resident Solutions Architect role.

✹Tip Number 2

Prepare for the interview by brushing up on your technical skills, especially in Python, SQL, and Kubernetes. Be ready to discuss how you've tackled complex projects in the past and how you can bring that experience to Acceldata.

✹Tip Number 3

Showcase your problem-solving skills during interviews. Think of examples where you've turned uncertainty into certainty, just like you'll need to do for Acceldata's customers. This will demonstrate your fit for the RSA role.

✹Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Acceldata team.

We think you need these skills to ace Resident Solutions Architect (UK) in London

Technical Program Delivery
Data and AI Expertise
Python Programming
SQL Proficiency
Kubernetes Experience
Customer-Facing Skills
Technical Architecture of Distributed Data Systems
Customer Success Management
Consulting Experience
Business Value Attribution
Discovery Workshops Facilitation
Strategic Roadmap Creation
Business Analysis
Complex Programme/Project Management
Continuous Learning

Some tips for your application đŸ«Ą

Tailor Your Application: Make sure to customise your CV and cover letter for the Resident Solutions Architect role. Highlight your experience in Data and AI, and how it aligns with what Acceldata is looking for. We want to see how you can bring value to our team!

Showcase Your Technical Skills: Don’t forget to mention your programming experience in Python and SQL, as well as any hands-on work with Kubernetes. We love seeing candidates who can demonstrate their technical prowess and how it relates to the role.

Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your past experiences and achievements. We appreciate a well-structured application that makes it easy for us to see your qualifications.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Acceldata team!

How to prepare for a job interview at Acceldata Inc.

✹Know Your Tech Inside Out

As a Resident Solutions Architect, you'll need to demonstrate your technical expertise. Brush up on your knowledge of Python, SQL, and Kubernetes. Be ready to discuss how you've used these technologies in past projects and how they relate to the Acceldata platform.

✹Understand the Customer Journey

Familiarise yourself with the customer journey at Acceldata. Think about how you can assist customers in deploying their use cases effectively. Prepare examples of how you've successfully guided clients through complex technical challenges in previous roles.

✹Showcase Your Problem-Solving Skills

Be prepared to discuss specific instances where you've tackled technical challenges. Highlight your ability to create certainty from uncertainty and how you've developed execution plans for customer success. This will show that you're ready to take on the responsibilities of the role.

✹Engage with the Company Culture

Acceldata values an 'out-of-the-box' mindset and continuous learning. During the interview, express your enthusiasm for innovation and your commitment to personal growth. Share how you stay updated with industry trends and how you can contribute to the company's culture.

Resident Solutions Architect (UK) in London
Acceldata Inc.
Location: London
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  • Resident Solutions Architect (UK) in London

    London
    Full-Time
    48000 - 72000 ÂŁ / year (est.)
  • A

    Acceldata Inc.

    50-100
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