ACCA in Glasgow is seeking a Team Manager to lead the Business Relations team on a full-time fixed-term basis. You will manage advisers, drive service quality, and embed digital transformation while liaising with internal and external partners.
The role supports hybrid working with home and Glasgow office, and focuses on CSAT, KPI improvement, and staff development in a fast-paced environment.
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Hybrid Customer Operations Team Lead - 12-Month FTC in Glasgow employer: ACCA
ACCA is an excellent employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals looking to make a meaningful impact in the field of change management. With a strong focus on employee growth and development, ACCA offers numerous opportunities for career advancement while promoting a healthy work-life balance through its hybrid working model. Located in vibrant cities like Glasgow and London, employees benefit from a dynamic environment that encourages creativity and teamwork.
