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For Companies At a Glance
- Tasks: Manage exam production schedules and collaborate with academic experts to ensure quality delivery.
- Company: Join ACCA, a diverse and inclusive organisation dedicated to professional excellence in finance.
- Benefits: Enjoy flexible working, employee assistance programmes, and a focus on your wellbeing.
- Why this job: Be part of a dynamic team that values innovation and supports your personal growth.
- Qualifications: Strong attention to detail, excellent communication skills, and relevant experience in exam production or administration.
- Other info: This is a full-time, 12-month fixed-term contract with a digital-first approach.
The predicted salary is between 28800 - 43200 £ per year.
ACCA is committed to a workplace culture which is inclusive, diverse, human and connected. We're currently looking for an Exam Production Technician on a full time, 12 month fixed-term contract basis. This position sits within the ACCA Qualifications team. We are flexible on the working location as we operate a 'digital-first' approach.
The Job
- Reporting to the Exam Production Manager on a day-to-day basis, you will be involved in the following:
- Create and manage multiple production schedules for exam content for all future exam sessions adhering to strict deadlines.
- Lead and manage external academic experts and finance professionals (examiners and reviewers etc) in working to the multiple production schedules.
- Deliver training to external academic experts and finance professionals (examiners and reviewers etc) in the use of systems and the key considerations required when setting exams to ensure fit for purpose delivery of CBEs.
- Being aware and complying with all ACCA and regulatory requirements relating to the production and delivery of exams.
- Complete quality assurance checks on question submissions in relation to industry best practice and lead on house-style reviews in order to maintain the integrity of exam content.
- Using and applying system code in order to construct and build exams and complete detailed checks of exam settings, functionality and house-style.
- Complete final publishing validations by undertaking detailed checks of exam settings, functionality and house-style to ensure all students receive accurate, fully operational balanced exams.
- Act in accordance with recommendations from ACCA regulators, ensuring that ACCA exams continue to meet regulatory compliance.
- Maintain and apply expert knowledge across a breadth of Exam Production software systems.
- Co-ordinate the activities and performance of third party stakeholders (external examiners, system suppliers) to ensure they meet their contractual obligations and provide first line support in relation to payments, contracts, and production and system queries.
- Contribute to the effective delivery of ACCA's objectives and strategies by representing Exams Production at project and operational ad-hoc meetings.
The Person
- Excellent attention to detail.
- Excellent people engagement skills including relationship building, mentoring and negotiation.
- Possess excellent organisation skills and a methodical approach to work.
- Ability to quickly understand technological systems and processes including how differing systems interact.
- Have a high level of computer literacy with a working knowledge of Word, Excel and database manipulation.
- Excellent problem-solving skills with the ability to analyse factors contributing to system or production issues and the ability to generate, evaluate and recommend best solution.
- Be able to work calmly under pressure and meet tight deadlines while dealing with competing priorities.
- Be receptive to working in a changing environment with changing systems and processes.
- Be highly motivated, proactive and enthusiastic, with the ability to work on own initiative and flexibly as part of a wider team.
- Be able to demonstrate excellent oral and written communication skills with the ability to communicate at all levels advising senior management and senior individuals in business internally and externally.
- Have relevant work experience in an administrative or exam production environment preferably within the Education sector or Professional body organisation.
We strive to create an environment where you can prioritise your wellbeing and offer a competitive benefits package to help you do this. We provide an employee assistance programme and are proud to offer a financial wellbeing tool to our employees. We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life.
For more information on ACCA, your journey as a candidate and the benefits of working with ACCA please visit our Work for Us page.
Exam Production Technician employer: ACCA
Contact Detail:
ACCA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Exam Production Technician
✨Tip Number 1
Familiarise yourself with the ACCA's exam production processes and regulatory requirements. Understanding their specific standards will help you demonstrate your knowledge during interviews and show that you're ready to contribute from day one.
✨Tip Number 2
Network with current or former employees of ACCA, especially those in exam production roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Highlight your experience with exam production software and any relevant technological systems in your discussions. Being able to speak confidently about your technical skills will set you apart as a candidate who can hit the ground running.
✨Tip Number 4
Prepare for potential scenario-based questions during the interview. Think about how you would handle tight deadlines or manage relationships with external stakeholders, as these are key aspects of the role.
We think you need these skills to ace Exam Production Technician
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Exam Production Technician position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any relevant work experience in administrative or exam production environments, particularly within the education sector or professional bodies. Use specific examples to demonstrate your skills in organisation, attention to detail, and problem-solving.
Showcase Your Skills: Make sure to showcase your excellent people engagement skills, computer literacy, and ability to work under pressure. Provide examples of how you've successfully managed competing priorities or trained others in your previous roles.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your qualifications but also expresses your enthusiasm for the role and the company. Mention your understanding of ACCA's commitment to inclusivity and how you can contribute to their objectives.
How to prepare for a job interview at ACCA
✨Showcase Your Attention to Detail
As an Exam Production Technician, attention to detail is crucial. Be prepared to discuss specific examples from your past experiences where your meticulous nature helped prevent errors or improved processes.
✨Demonstrate Your People Skills
This role involves engaging with external academic experts and finance professionals. Highlight your relationship-building skills and provide examples of how you've successfully mentored or negotiated with others in a professional setting.
✨Familiarise Yourself with Exam Production Software
Since the job requires knowledge of various exam production software systems, make sure to research and understand the tools mentioned in the job description. Being able to discuss your experience with similar systems will give you an edge.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of situations where you faced challenges in a previous role, how you approached them, and what solutions you implemented. This will demonstrate your analytical skills and ability to work under pressure.
