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- Tasks: Join our team to support digital learning and manage content updates.
- Company: ACCA is a global leader in accounting, promoting inclusivity and diversity.
- Benefits: Enjoy flexible working, employee assistance programmes, and financial wellbeing tools.
- Why this job: Gain hands-on experience in e-learning while collaborating with a dynamic team.
- Qualifications: Experience with Articulate Rise is essential; familiarity with LMS platforms is a plus.
- Other info: This is a 12-month fixed-term contract with opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
ACCA is committed to a workplace culture which is inclusive, diverse, human and connected. If the following job requirements and experience match your skills, please ensure you apply promptly. We are looking for a motivated and detail-focused Continuous Learning & Member Support Analyst to join our Continuous Learning Solutions (CLS) team on a 12-month fixed-term contract to cover a secondment.
While this is primarily an operational role, reporting to the Continuous Learning Solutions Lead, it offers a great opportunity to build hands-on experience in digital learning. You will support a global catalogue of content - from course builds and updates to translation workflows and LMS enhancements.
The Job
- Updating text and graphics across our learning portfolio
- Building and editing e-learning using Articulate Rise (essential)
- Creating storyboards and collating source materials
- Testing SCORM packages and checking LMS functionality
- Collaborating with SMEs and supporting the CLS Administrator with course builds
You will also support international rollout by:
- Managing translation workflows (AI and vendor-led)
- Preparing content and materials for localisation
On the LMS and content side, you will:
- Create and update courses, assessments, and certificates
- Manage SCORM versions and carry out quality testing across devices
- Support updates to websites and marketing materials
In operational support, you will help:
- Maintain documentation and keep intranet resources up to date
- Monitor ticket workflows and sales agreements
- Assist with course reporting and troubleshooting content issues
- Support LMS enhancements and test new functionality
The Person
- Experience using Articulate Rise (essential); Storyline or similar is a plus
- Familiarity with at least one LMS platform
- Strong attention to detail and organisational skills
- Clear communication and a proactive, can-do attitude
- Willingness to learn and problem-solve
- Knowledge of SCORM, Excel, or basic image editing
- QA testing experience across browsers and devices
- An interest in instructional design or digital learning
This role is ideal for someone looking to take the next step in their L&D or e-learning career - someone who enjoys variety, takes ownership, and is confident switching between creative, technical, and operational tasks. If that sounds like you, we would love to hear from you. Please submit your CV along with a supporting statement outlining how your career experience and skills align with the requirements of the role.
We strive to create an environment where you can prioritise your wellbeing and offer a competitive benefits package to help you do this. We provide an employee assistance programme and are proud to offer a financial wellbeing tool to our employees. We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life.
Continuous Learning & Members Support Analyst (12 month FTC) employer: ACCA
Contact Detail:
ACCA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Continuous Learning & Members Support Analyst (12 month FTC)
✨Tip Number 1
Familiarise yourself with Articulate Rise and any other e-learning tools mentioned in the job description. Consider creating a small project or portfolio piece that showcases your skills in using these platforms, as practical examples can really impress during discussions.
✨Tip Number 2
Network with professionals in the digital learning field, especially those who have experience with LMS platforms. Engaging in relevant online communities or forums can provide insights and potentially lead to referrals, which can be beneficial when applying for this role.
✨Tip Number 3
Brush up on your knowledge of SCORM and QA testing across different devices and browsers. Being able to discuss your understanding and any hands-on experience you have will demonstrate your readiness for the technical aspects of the role.
✨Tip Number 4
Prepare to discuss your problem-solving approach and how you handle operational tasks. Think of specific examples from your past experiences where you've successfully managed workflows or resolved issues, as this will align well with the responsibilities outlined in the job description.
We think you need these skills to ace Continuous Learning & Members Support Analyst (12 month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially with Articulate Rise and any LMS platforms. Emphasise your attention to detail and organisational skills, as these are crucial for the role.
Craft a Strong Supporting Statement: In your supporting statement, clearly outline how your career experience aligns with the job requirements. Use specific examples to demonstrate your skills in digital learning, content management, and collaboration.
Showcase Technical Skills: Mention any experience you have with SCORM, Excel, or image editing tools. If you've done QA testing across different devices, be sure to include that as well, as it shows your technical proficiency.
Express Your Enthusiasm: Convey your passion for continuous learning and digital education in your application. Highlight your willingness to learn and problem-solve, as this aligns with the company's values and the nature of the role.
How to prepare for a job interview at ACCA
✨Showcase Your Technical Skills
Make sure to highlight your experience with Articulate Rise and any other LMS platforms you've worked with. Be prepared to discuss specific projects where you built or updated e-learning content, as this will demonstrate your hands-on experience.
✨Emphasise Attention to Detail
Given the role's focus on maintaining digital learning products, it's crucial to convey your strong attention to detail. Share examples of how you've ensured quality in your previous work, especially when testing SCORM packages or managing translation workflows.
✨Demonstrate Your Collaborative Spirit
This position involves working closely with SMEs and other team members. Be ready to discuss how you've successfully collaborated in past roles, showcasing your ability to communicate clearly and work effectively within a team.
✨Express Your Willingness to Learn
The job description mentions a proactive attitude and a willingness to learn. Prepare to share instances where you've taken the initiative to learn new skills or solve problems, particularly in the context of digital learning or instructional design.
