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For Companies At a Glance
- Tasks: Support a diverse international customer base through phone and email, resolving complex issues.
- Company: Join a prominent global organisation based in Glasgow with a strong reputation.
- Benefits: Enjoy a salary of £24,000, hybrid working options, private healthcare, and life assurance.
- Why this job: Kickstart your career with a comprehensive training programme and make a real difference.
- Qualifications: No specific qualifications required, just a passion for helping others.
- Other info: Permanent position with opportunities for growth in a supportive environment.
The predicted salary is between 24000 - 24000 £ per year.
A prominent global organization based in Glasgow is looking for Customer Advisors to join their team. This permanent position involves a 9-week training program, providing you with the skills to support a diverse, international customer base.
Candidates will offer high-quality service through various channels including phone and email while resolving complex issues.
A salary of £24,000 per annum is offered along with hybrid working options and a strong benefits package, including private healthcare and life assurance.
Glasgow Customer Advisor - Hybrid After Training employer: ACCA Global
Contact Detail:
ACCA Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Glasgow Customer Advisor - Hybrid After Training
✨Tip Number 1
Research the company and its values before your interview. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or complex issues, as this will demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Dress appropriately for your interview, even if it's hybrid. First impressions matter, so looking professional can set a positive tone right from the start.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Glasgow Customer Advisor - Hybrid After Training
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Advisor role. Highlight any relevant experience you have in customer service and showcase your problem-solving skills. We want to see how you can support our diverse customer base!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with what we’re looking for. Keep it concise but engaging – we love a good story!
Showcase Your Communication Skills: Since you'll be dealing with customers through various channels, it's crucial to demonstrate your communication skills in your application. Use clear and professional language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get all the latest updates on your application status!
How to prepare for a job interview at ACCA Global
✨Know the Company Inside Out
Before your interview, take some time to research the global organisation. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Prepare for Customer Scenarios
Since the role involves resolving complex issues for a diverse customer base, think about past experiences where you've successfully handled customer queries or complaints. Be ready to share specific examples that highlight your problem-solving skills and ability to provide high-quality service.
✨Practice Your Communication Skills
As you'll be communicating through various channels, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with friends or family, focusing on how you would explain solutions to customers over the phone or via email.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programme, the team culture, or how success is measured in the role. This shows that you're engaged and eager to learn more about how you can contribute to the company.
