Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and modernise the service charge finance function for a major housing association.
- Company: Join Notting Hill Genesis, one of London's largest housing associations.
- Benefits: Enjoy flexible working, generous leave, and a great pension scheme.
- Why this job: Make a real impact on financial governance and resident experience in a pivotal leadership role.
- Qualifications: CCAB-qualified accountant with strong leadership and strategic thinking skills.
- Other info: Opportunities for professional growth and a commitment to diversity and inclusion.
The predicted salary is between 75800 - 85000 ÂŁ per year.
Contract: 12â18 month fixed term contract
Salary: ÂŁ85,831 to ÂŁ95,368 per annum for 40 hours per week.
Location: Bruce Kenrick House, 2 Killick Street, London N1 9FL
What You'll Do
Are you an experienced service charge finance leader ready to shape strategy at scale? This is a pivotal opportunity to lead and modernise a highâprofile service charge function within one of London's largest housing associations. As Head of Finance (Service Charge), you will provide strategic leadership and operational oversight of our service charge finance function. You will ensure that service charges are fair, accurate, transparent, and fully compliant with legislation, while driving financial efficiency and sustainable income recovery across the organisation.
Reporting into senior Finance leadership, you will play a critical role in strengthening financial governance, improving the resident experience, and delivering meaningful transformation across systems and processes. This is a highly visible leadership role requiring both technical expertise and the ability to build trusted partnerships across Finance, Operations, Legal, and Resident Services. As a senior member of the Finance team, you will champion a culture of customer centricity, accountability, and continuous improvement.
How You'll Do It
- Set and deliver the strategic direction for all service charge finance activities, aligning with organisational objectives, regulatory requirements, and best practice.
- Drive income recovery and cost efficiency across all tenures, balancing financial sustainability with resident affordability.
- Lead and develop a highâperforming, multidisciplinary team, fostering accountability, learning, and continuous improvement.
- Build strong, collaborative relationships with internal stakeholders to ensure joinedâup and effective service charge management.
- Oversee the provision of clear, accurate, and timely service charge communications to residents, reinforcing a customerâfirst approach.
- Ensure effective use of financial systems (including D365) and reporting tools (such as Power BI) to deliver highâquality data, insight, and performance reporting.
- Lead transformation initiatives to modernise service charge processes, improve operational interfaces, and embed digital innovation where appropriate.
The ideal candidate
We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.
Essential
- CCABâqualified accountant (ACA, ACCA, CIPFA or equivalent)
- Deep understanding of service charge legislation and financial regulation.
- Proven track record of leading multidisciplinary teams and driving performance improvement.
- Extensive experience of business partnering with nonâfinance colleagues to influence and shape outcomes.
- Strong strategic thinking capability, including financial modelling and interpretation of complex data.
- Excellent written and verbal communication skills, including experience engaging at Executive level.
- Advanced Excel skills and experience using financial systems such as D365 and BI tools such as Power BI.
What's in it for you?
Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.
Benefits Include
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance â free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan
- Staff discounts â we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interestâfree loans â season ticket loan, tenancy deposit loan, and training loan
- Cycle to work scheme.
- Life Assurance x 4 annual salary
All About Us
Notting Hill Genesis is a notâforâprofit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.
We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.
To find out more about our approach to equality, diversity and inclusion please visit our website.
Selection Process
- If you are interested, please send your application now! Closing date is 06 March 2026.
- Successful candidates will be asked to do an assessment.
- Successful candidates will be invited to interview.
Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via jobs@nhg.org.uk.
NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.
Head of Finance (Service Charge) in London employer: ACCA Careers
Contact Detail:
ACCA Careers Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Head of Finance (Service Charge) in London
â¨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who have experience with service charges. A friendly chat can lead to insider info about job openings or even a referral.
â¨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to service charge management and think about how your skills can align with their goals. This will help you stand out as a candidate who truly gets what theyâre about.
â¨Tip Number 3
Showcase your leadership skills! Be ready to discuss examples of how you've led teams and driven performance improvements in previous roles. Highlighting your ability to foster collaboration will resonate well with hiring managers.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Head of Finance (Service Charge) in London
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in service charge finance. We want to see how your skills align with the role, so donât hold back on showcasing your achievements!
Showcase Your Leadership Skills: As a Head of Finance, weâre looking for someone who can lead a team effectively. Share examples of how you've developed teams or driven performance improvements in your previous roles. This will help us see your potential impact!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to communicate your qualifications and experiences. We appreciate a well-structured application thatâs easy to read!
Apply Through Our Website: Donât forget to submit your application through our website! Itâs the best way for us to receive your details and ensures youâre considered for the role. Plus, itâs super easy to do!
How to prepare for a job interview at ACCA Careers
â¨Know Your Numbers
As a Head of Finance, youâll need to demonstrate your deep understanding of service charge legislation and financial regulation. Brush up on the latest regulations and be ready to discuss how they impact financial strategies. Prepare examples of how you've successfully navigated these in past roles.
â¨Showcase Your Leadership Skills
This role requires leading a multidisciplinary team, so be prepared to share specific instances where you've developed high-performing teams. Highlight your approach to fostering accountability and continuous improvement, and how youâve built strong relationships with non-finance colleagues.
â¨Master the Tech
Familiarise yourself with financial systems like D365 and reporting tools such as Power BI. Be ready to discuss how youâve used these tools to drive performance improvements and deliver high-quality data insights. If possible, bring examples of reports or dashboards you've created.
â¨Communicate Clearly
Excellent communication skills are essential for this role, especially when engaging with executive-level stakeholders. Practice articulating complex financial concepts in simple terms. Prepare to discuss how youâve effectively communicated service charge information to residents in a clear and transparent manner.