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- Tasks: Engage with customers to collect debts and provide support while managing invoices and reports.
- Company: Join a dynamic team focused on finance and customer service excellence.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Be part of a supportive culture that values teamwork and offers real-world experience in finance.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Opportunity to work with international clients and gain valuable skills in credit control.
The predicted salary is between 28800 - 43200 £ per year.
Daily / regular duties:
- Liaising with customers by phone and/or e-mails and/or letters in respect of collecting debts and providing customer support;
- Recording all cash/payments collected and allocating the receipts against the right invoices and credit notes;
- Liaising with Agents, Salesman and customers in debt related matters;
- Regularly checking Credit Insurance covers and updating schedules;
- Liaise with warehouse on customer queries and resolving problems;
- Regular checks on customer portals;
- Regular checks on Customer VAT Numbers and Credit limits;
- Checking and monitoring invoices on Infor Nexus (Online Platform) and chasing customers for approved invoices (International customers);
- Expertise in Letters of Credit (LCs) and Bank Guarantees (BGs);
- Answering queries on credit control, finance department and customers;
- Key account management support clients for house accounts;
- ERP system (STYLEman software) house-keeping;
- Updating Debtors lists and monthly reports;
- Updating Sales Ledger Journals;
- Sales Ledger Reviewing and reporting to management;
- Management of the month end procedures;
- Ad hoc reporting;
- Assisting Accounts payable department as and when required.
Weekly/ Monthly /Seasonal / Annual duties:
- Updating ERP software (STYLEman) and accounting system (Open Accounts) and carrying out regular house-keeping and reconciliations;
- Preparing monthly aged debt reports with comments;
- Preparing and sending monthly customer account statements;
- Assist in seasonal and annual statutory auditor\’s reports;
- Prepare weekly / monthly debtors control accounts;
- Assist in processing sales orders;
- Provide your assistance in any other finance, Sales, Operations and Customer service related duties to assist the sales, operations and customer service managers as and when instructed;
- Assisting Accounts payable department as and when required.
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Credit Controller/Sales Ledger Assistant employer: ACCA Careers
Contact Detail:
ACCA Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller/Sales Ledger Assistant
✨Tip Number 1
Familiarize yourself with the ERP system mentioned in the job description, specifically STYLEman. Understanding how to navigate and utilize this software will give you a significant advantage during the interview process.
✨Tip Number 2
Brush up on your knowledge of Letters of Credit (LCs) and Bank Guarantees (BGs). Being able to discuss these topics confidently will demonstrate your expertise and readiness for the role.
✨Tip Number 3
Prepare to discuss your experience with customer communication, especially in debt collection. Think of specific examples where you've successfully resolved issues or improved customer relations.
✨Tip Number 4
Stay updated on current trends in credit control and finance. Showing that you are knowledgeable about industry standards and practices can set you apart from other candidates.
We think you need these skills to ace Credit Controller/Sales Ledger Assistant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Credit Controller/Sales Ledger Assistant position. Understand the daily and monthly duties, as well as the skills required, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in credit control, customer support, or finance. Mention specific tools or software you are familiar with, such as ERP systems or accounting software, to show you meet the technical requirements.
Showcase Communication Skills: Since the role involves liaising with customers and other departments, highlight your communication skills. Provide examples of how you've successfully managed customer queries or resolved issues in past roles.
Tailor Your Cover Letter: Write a personalized cover letter that addresses the specific responsibilities mentioned in the job description. Explain why you are interested in the position and how your skills align with the company's needs.
How to prepare for a job interview at ACCA Careers
✨Know Your Numbers
Be prepared to discuss your experience with managing debts and cash collections. Highlight specific examples where you successfully collected overdue payments or improved cash flow.
✨Familiarize Yourself with ERP Systems
Since the role involves using ERP software like STYLEman, make sure you understand how such systems work. If you have experience with similar platforms, be ready to share that knowledge.
✨Demonstrate Communication Skills
As a Credit Controller, you'll need to liaise with customers and internal teams. Practice articulating how you've effectively communicated in past roles, especially in resolving disputes or clarifying payment terms.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, such as dealing with a difficult customer or managing a high volume of invoices. Think through your responses and be ready to showcase your problem-solving skills.
