Credit Controller

Credit Controller

Full-Time 28000 - 29000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage customer accounts and chase outstanding payments in a fast-paced environment.
  • Company: Growing finance team in Blackburn with a dynamic culture.
  • Benefits: Up to £29,000 salary, hybrid working, flexible hours, and free on-site parking.
  • Other info: Exciting growth opportunities in a supportive work environment.
  • Why this job: Join a vibrant team and make a real impact on cash flow management.
  • Qualifications: Experience in credit control and strong communication skills required.

The predicted salary is between 28000 - 29000 £ per year.

  • Job Type: Full-time, Permanent
  • Working Pattern: Hybrid - 3 days in the office / 2 days working from home after probation
  • Client Details

We are currently recruiting for an experienced and motivated Credit Controller to join a growing finance team in Blackburn.

This is a fantastic opportunity for someone with strong communication and organisational skills who enjoys working in a fast-paced environment and is confident managing customer accounts, chasing outstanding payments and maintaining strong relationships with clients.

Description

The key responsibilities of a Credit Controller will include

  • Full ownership of a high-volume portfolio of customer accounts, managing the end-to-end credit control and collections process to maximise cash flow.
  • Proactively pursue outstanding and overdue payments via telephone and email, resolving complex queries efficiently to reduce aged debt and consistently achieve collection targets, including negotiating payment plans in line with company policy.
  • Work collaboratively with Sales, Operations and Customer Service teams to resolve account queries, remove payment barriers and facilitate timely customer payments.
  • Accurately process and allocate incoming payments, ensuring customer accounts and ledgers are maintained to reflect an accurate and up-to-date financial position.
  • Maintain comprehensive and accurate records of all credit control activity, customer communications, account statuses and collection actions.
  • Produce and review regular aged debtor reports, monitoring portfolio performance and identifying overdue, high-value and potentially high-risk accounts requiring further action.
  • Attend debtor meetings and manage escalated accounts, working proactively to resolve disputes and secure payment while maintaining strong and professional customer relationships.
  • Provide support to the Credit Control Team Leader and Credit Control Manager on escalated accounts, ad-hoc tasks and wider credit control projects as required.
  • Profile
  • Proven credit control experience within a high-volume, high-value ledger environment.
  • Strong organisational skills with the ability to prioritise workload and maximise cash collection.
  • Excellent communication, problem-solving and dispute-resolution skills.
  • Good Microsoft Excel skills with strong attention to detail and accuracy.
  • Proactive, target-driven and results-focused approach.
  • Flexible, enthusiastic and positive can-do attitude.
  • Experience with SAP B1 is desirable.
  • Job Offer
  • A salary range between £28,000 - £29,000 per annum
  • Full time, permanent role
  • Hybrid working - 3 days in office / 2 days working from home after probation pass
  • Flexible core working hours
  • Free on-site parking
  • Growing and exciting business - opportunities to grow and progress
  • #J-18808-Ljbffr

Credit Controller employer: ACCA Careers

Join a dynamic and supportive team at ACCA Careers in Taunton, where your expertise as a Senior Accountant will be valued and nurtured. With a clear progression path, you will have the opportunity to mentor junior staff and engage in meaningful advisory roles for a diverse range of clients, all within a collaborative work culture that prioritises professional growth and development. Enjoy the unique advantage of working in a picturesque location while contributing to the success of sole traders, partnerships, and SMEs.

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Contact Details:

ACCA Careers Recruitment Team

We think you need these skills to ace Credit Controller

Credit Control
Customer Account Management
Collections Process Management
Communication Skills
Organisational Skills
Problem-Solving Skills
Dispute Resolution