Contract - Senior Business Analyst

Location: UK Hybrid – located at any Deloitte office location (preferably Cardiff). Travel to the office is on an adhoc basis. Duration: 6 months Contract. Start Date: ASAP.

About Deloitte: Working with the Deloitte Associate (Contractor) Programme means we can offer you the opportunity to work on a variation of industry and client related projects. Our aim is to retain the best talent and so when your project end date nears our team of Talent Community Advisors will be working with you to look at alternative projects within the firm that suit your experience should you wish to continue with Deloitte.

The Role: We are looking for a Senior BA to join the Business Change and Analysis team in Central Business Services at Deloitte. You will work on different projects across the business. You will be the "voice of the business" ensuring that our technology teams deliver solutions that meet business needs by understanding our business, eliciting requirements and improving the user experience. You will support the Head of Business Analysis to evolve the Business Analysis practice.

Essential Skills And Experience:

• An experienced Senior Business Analyst in a role with process transformation or improving user experience.
• Strong stakeholder management: Able to lead and drive discussions with technical and non-technical senior stakeholders, lead workshops and provide demos.
• Able to collaborate and manage relationships with business stakeholders, at all levels, with the ability to challenge where required.
• Work independently and take the lead with managing documentation, process mapping, requirements, business case writing and user journeys.
• Experience in managing and mentoring junior team members.
• Understand high level business processes and problems and present solutions.
• Able to define scope and distil lots of information into high level understandable concepts and business language.
• Be a team player, work collaboratively and positively with others in an open and friendly manner.
• Navigate and manage change in a fast-paced environment.

Desirable:

• Understanding of AI is highly desirable.
• Lean Six Sigma certified.
• Experience designing user experiences and design thinking.
• BPMN.

Deliverables:

• Outline the problem, proposed solution, expected benefits (financial and non-financial), costs, risks, and return on investment.
• Executive summary, problem statement, strategic alignment, options analysis, financial analysis, risk assessment, and recommendations.
• Stakeholder Analysis and Management Plan: Identify all individuals or groups affected by or influencing a project, assess their interests, influence, and impact and outline strategies for engaging and managing their expectations.
• Stakeholder register, power/interest grid, communication plan tailored to different stakeholder groups.
• As-Is and To-Be Process Models: Document current business processes ('As-Is') to understand inefficiencies and design optimised future processes ('To-Be') that incorporate new solutions or improvements.
• Process flow diagrams (e.g., BPMN), swimlane diagrams, process narratives, and key performance indicators (KPIs).
• Business Requirements Document (BRD) / Epic & Feature Definitions (Agile).

IR35: As a means of managing tax, commercial and reputational risks, Deloitte prohibits the use of Associates through Personal Service Companies ('PSCs'). All Associates must contract under PAYE arrangements through a Deloitte approved 'Employment Company' (aka 'umbrella company').