At a Glance
- Tasks: Lead the DORA Customer Audit program and manage client interactions.
- Company: Join LSEG, a global leader in financial markets infrastructure with over 300 years of excellence.
- Benefits: Enjoy healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.
- Why this job: Be part of a dynamic team driving financial stability and sustainable growth worldwide.
- Qualifications: Five years in information security or compliance; industry qualifications preferred.
- Other info: Embrace a culture of integrity, partnership, and innovation in a diverse workplace.
The predicted salary is between 43200 - 72000 £ per year.
What you'll be doing:
- Take a senior lead on the management and scheduling of the DORA Customer Audit program, ensuring that all internal partners are briefed, logistics organized and evidence collated, being the Customer Audit representative with the client.
- Work directly with customers and account teams to proactively address queries based on trends and common themes observed in assigned requests.
- Achieve efficiency gains and cost reduction by centralizing the delivery of assurance.
- Work with internal partners to drive successful completion of remediation as identified during client audit.
- Publish monthly/quarterly/annual metrics from the handled programs to Key Stakeholders and SMEs.
- Maintain and collaborate with partners - including Infrastructure & Cloud, D&A Tech Services teams, product teams, customer facing teams and external auditors.
Essential Criteria:
- Industry qualification relating to audit / information security or business subject areas.
- Demonstrated ability during a minimum of at least five years experience in an information security or compliance-related role.
- Experience working with customers on sophisticated queries.
- Experience of leading audits with an external assessor, preferably "Big 4" or financial institution.
- Understanding of risk management and effective Information Security strategy, practices, technologies and controls frameworks.
- Solid understanding of assurance standards such as SSAE 16/SSAE 18/ISAE3402/ ISAE3000, Trust Service Principles.
- Critical thinking and detailed analyses to provide decision support and mentorship to LSEG businesses, customers and executives.
- Experience in effective negotiation and influence skills with external parties to ensure outcomes are achieved.
- Strong verbal & written communication skills.
- Ability to work proactively, using your own initiative and to be adaptable.
Desirable Criteria:
- A Bachelor's degree or equivalent experience in Information Security, Computer Science, or a related field.
- A Bachelor's degree or equivalent experience in a Business related subject area.
- Previously worked within LSEG.
- Demonstrable record of people management.
- Strong solid understanding of information security compliance frameworks, standards, and auditing practices, such as ISO 27001, 9001, 22301, SOC 1 or 2, PCI DSS 4.0, NIST, Swift and Cyber Essentials Plus ensuring continued certification and attestation.
Attestations and Client Audit Manager D & A (DORA) employer: ACCA Careers
Contact Detail:
ACCA Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Attestations and Client Audit Manager D & A (DORA)
✨Tip Number 1
Familiarise yourself with the specific audit standards mentioned in the job description, such as SSAE 16 and ISO 27001. Being able to discuss these frameworks confidently during your interview will demonstrate your expertise and understanding of the role.
✨Tip Number 2
Network with professionals who have experience in information security and compliance roles, especially those who have worked with 'Big 4' firms. They can provide insights into the industry and may even refer you to opportunities within their organisations.
✨Tip Number 3
Prepare to showcase your critical thinking and analytical skills by discussing past experiences where you've successfully navigated complex audit situations or resolved client queries. Use specific examples that highlight your problem-solving abilities.
✨Tip Number 4
Stay updated on current trends in information security and compliance. Being knowledgeable about recent developments will not only help you in interviews but also show your commitment to continuous learning in this ever-evolving field.
We think you need these skills to ace Attestations and Client Audit Manager D & A (DORA)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in information security and compliance. Emphasise your leadership roles in audits, especially with external assessors, and any industry qualifications you possess.
Craft a Strong Cover Letter: In your cover letter, address how your skills align with the responsibilities of the Attestations and Client Audit Manager role. Mention specific examples of how you've successfully managed audit programmes and collaborated with internal partners.
Highlight Key Skills: Focus on critical thinking, negotiation, and communication skills in your application. Provide examples of how you've used these skills to influence outcomes and support decision-making in previous roles.
Showcase Relevant Achievements: Include metrics or achievements from past roles that demonstrate your ability to drive efficiency and cost reduction in audit processes. This could be through centralising delivery or improving compliance frameworks.
How to prepare for a job interview at ACCA Careers
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of the responsibilities and expectations for the Attestations and Client Audit Manager role. Familiarise yourself with DORA Customer Audit programs and how they align with the company's objectives.
✨Showcase Your Experience
Be prepared to discuss your previous experience in information security or compliance-related roles. Highlight specific examples where you've led audits, worked with external assessors, or managed complex queries from customers.
✨Demonstrate Critical Thinking Skills
During the interview, be ready to showcase your critical thinking and analytical skills. Discuss how you've used these abilities to provide decision support and mentorship in past roles, especially in relation to risk management and information security strategies.
✨Prepare for Behavioural Questions
Expect questions that assess your negotiation and influence skills. Prepare examples of how you've successfully navigated challenging situations with external parties, ensuring positive outcomes for all involved.