Acas Adviser (Nottingham)
Company: ACAS
Salary: from £30,120 a year, pro rata
Hours: Full-time
Location: Nottingham, NG2 3NG
Working pattern: Hybrid - 4 days remote
Job type: Temporary
Posting date: 28 Sept 2026
Closing date: 18 Oct 2026
Summary
Are you interested in learning about Employment Law?
Do you enjoy helping people?
Are you interested in working with a diverse range of customers?
Do you want to make a difference to working lives in Great Britain?
If so, the Acas Adviser Role could be perfect for you.
The Acas Helpline is a fast-paced telephone-based advice service and often a customer’s first experience of Acas. People generally contact Acas when they have encountered a problem at work and need advice and guidance on what options are available to help resolve the problem. Our customers can range from HR professionals with a lot of experience, to employers needing professional advice, through to extremely vulnerable workers at risk of exploitation.
A 12-week comprehensive training programme will be provided therefore no prior Employment Law experience is required.
Responsibilities
- Delivers impartial employment law advice to required standards across relevant channels, tailoring it to individual needs.
- Deciphers complex information asks relevant questions to establish the root cause of an issue to ensure appropriate advice is provided.
- Identifies appropriate options and communicates clearly next step guidance, tailoring it to individual customer needs.
- Referring on to other Acas areas or other government services.
- Promotes Early Dispute Resolution utilising appropriate online guidance.
- Manages conflict understanding the customer needs and circumstances.
Proud member of the Disability Confident employer scheme
About Disability Confident
Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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