Organisation Capability Adviser

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Join to apply for the Organisation Capability Adviser role at Acas

Any National Acas Office (excludes London) with an element of working from home. Please be aware that this role can only be worked in Great Britain and not overseas. You will be asked to express a location preference during the application process. Informal hybrid arrangements are available and the balance between home and workplace working is agreed with the line manager to achieve the right balance between collaboration, in-person engagement and flexibility.
Job Summary
This role is part of the Organisational Capability Team which focuses on building capability and confidence for our managers and leaders to provide the best environments for their teams.
The team will bring our People & Culture strategy to life through their interventions with colleagues across Acas and are key to creating meaningful impact in the organisation. This is a high profile, dynamic and creative role which will provide an excellent opportunity to work on building people management capability and supporting organisational change initiatives. The work is varied and ranges from delivering sessions to teams through to partnering with leaders to think through people issues, resolve conflict and build better and stronger working relations and environments.
Job Description
In this role, you will:

• Work closely with the People team and front-line managers to promote consistency of people practice across teams and build capability and confidence of managers.
• Work with the Organisation Capability Lead to identify development areas and build support mechanisms for colleagues to self-serve where possible.
• Provide relevant capability interventions to raise confidence, capability and understanding of revised people policies / guidance.
• Deliver a portfolio of business specific programmes and projects, within the specified time frame, ensuring compliance with all relevant policies.
• Oversee the day-to-day management of the team inboxes and respond to queries accordingly.
• Manage a network of coaches and mediators across the organisation to ensure access is available to coach and mentor managers and enable them to take proactive steps to deal with staff issues.
• Organise and facilitate workshops and group coaching sessions to gather insight and build capability.
• Develop excellent knowledge of business areas to work in partnership with the business and People Directorate colleagues, providing experiential learning to help build the capability of the business.
• Evaluate interventions and use data where appropriate to measure success of programmes and ensure behaviour change takes place for participants.
• Manage projects focusing on stakeholder engagement and change management best practice.
• Build relationships and form alliances with internal and external specialists and other stakeholders to scan for emerging trends, innovations and current best practice and share knowledge and expertise.

Who We Are
Acas exists to make working life better for everyone in Britain. We are the experts in workplace matters, we’re impartial, so we’re not on anyone’s side. That means we’re working for everyone to help prevent and resolve workplace issues.
Acas helps employers and employees by providing information, advice, training, conciliation and other services that prevent or resolve workplace problems.
Acas: Britain’s Workplace Experts
Acas has been recognised for its Diversity and Inclusion in the workplace from the Employers Network for Equality and Inclusion awards – Disability Confident Highly Commended; Pay Gap award winner and Overall winner for public sector organisations. Acas is committed to providing services and developing policies which embrace diversity, promote equality of opportunity and eliminate unlawful discrimination.
Who We Are
Acas exists to make working life better for everyone in Britain. We are the experts in workplace matters, we’re impartial, so we’re not on anyone’s side. That means we’re working for everyone to help prevent and resolve workplace issues.
Acas helps employers and employees by providing information, advice, training, conciliation and other services that prevent or resolve workplace problems.
Acas: Britain’s Workplace Experts
Acas has been recognised for its Diversity and Inclusion in the workplace from the Employers Network for Equality and Inclusion awards – Disability Confident Highly Commended; Pay Gap award winner and Overall winner for public sector organisations. Acas is committed to providing services and developing policies which embrace diversity, promote equality of opportunity and eliminate unlawful discrimination.
Person specification
Experience
Essential Criteria:

• Is an excellent communicator and collaborator with proven ability to build relationships and influence at all levels.
• Experience of coaching, mentoring and upskilling staff both individually and working within groups to build leadership and management capability.
• Has experience of leading and motivating colleagues.
• Is confident to deliver presentations and facilitate group sessions.
• Excellent interpersonal skills and ability to engage across all levels including at Director level.

Desirable Criteria:

• Designing and delivering learning and capability interventions.
• Project management skills – experience of managing organisational projects working in partnership with the business.

Technical
Essential Criteria:

• CIPD Level 3 qualification or coaching qualification or equivalent experience (with the willingness to work towards CIPD Membership).
• Specialist knowledge of coaching, people development or operational management.

Desirable Criteria:

• CIPD Level 5 qualification or Level 5 Coaching qualification or equivalent experience (with the willingness to work towards CIPD Membership).

Qualifications
A CIPD Level 3 qualification or coaching qualification or equivalent experience (with the willingness to work towards CIPD Membership) is essential for this role.
Please ensure you address this within your personal statement and CV.
Behaviours
We\’ll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Working Together
• Making Effective Decisions
• Managing a Quality Service

We only ask for evidence of these behaviours on your application form:

• Communicating and Influencing

Alongside your salary of £35,312, Advisory, Conciliation and Arbitration Service contributes £10,229 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
We’re Big Believers In Rewarding People For The Amazing Work They Do, Take a Look At Some Of The Fantastic Benefits We Offer:

• Learning and Development
• Health and wellbeing
• Pension scheme
• Cycle to work scheme
• Interest free season ticket loans
• Volunteering opportunitiesa

Could you ask for any more?
You’ll have access to a Life style website, were you’ll be able to grab savings over a wide range of products from holidays to your weekly shop.
To find out more please check out
Working for Acas
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
How To Apply
Please click on the \’Apply now\’ button.
As part of the application process, you will be asked to complete:
An evidence-based statement of suitability and CV reflecting the essential Experience and Technical requirements as listed in the Job Description. Your statement of suitability should be no longer than 1,250 words. It should avoid generalised assertions, instead including specific examples of achievements, explaining the degree of challenge, what you did and the outcomes.
The CV will be for reference only and will not be assessed.
A 250 work statement on the Communicating and Influencing behaviour.
A separate 250-word statement reflecting the desirable criteria.
Should a large number of applications be received, an initial sift may be conducted using the:
Lead Behaviour: Communicating and Influencing
Candidates who pass the initial sift may be progressed to a full sift of all the above requirements or progressed straight to assessment/interview.
If a large number of applications meet the minimum standard an interview wait list may be created for this position. This means that if you have met the minimum requirements at sift you may be placed at a ‘Hold’ status for up to 12 months and if we are able to invite you to an interview we will be in touch.
Interview Details
If you have successfully passed sift, you will be invited to an interview via MS Teams which is likely to take place week commencing 4 August 2025. The interview will be a Behaviour , Experience and Strength based interview and will require a 5 minute Presentation , the topic will be provided at interview stage.
A reserve list will be created for this position, this means that if you have passed the interview, but we couldn’t offer you this position, you’ll be on a reserve list for 12 months if a similar position becomes available.
If a Person With Disabilities Is Put At a Disadvantage Compared To a Non-disabled Person, We Have a Duty To Make Reasonable Changes To Our Processes. If You Need a Change To Be Made So That You Can Make Your Application, You Should:

• Contact Acas HR Recruitment Service via as soon as possible before the closing date to discuss your needs.
• Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need accessibility considerations to enter the building or interview room, for communications or adjustments for testing procedures.

Feedback will only be provided if you attend an interview or assessment.
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This Job Is Broadly Open To The Following Groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission\’s recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission\’s recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job Contact :

• Name : HR Recruitment Team
• Email :

Recruitment team

• Email :

Further information
If you feel your application has not been treated in accordance with the Code and you wish to make a complaint, you should contact us on in the first instance. If you are not satisfied with the response you receive from us, you can contact the Civil Service Commission.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

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  Full-time

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  Government Relations Services

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