At a Glance
- Tasks: Drive growth in Individual Giving through innovative campaigns and supporter engagement.
- Company: A leading children's hospice providing vital care and support for families.
- Benefits: Competitive salary, supportive team environment, and impactful work.
- Other info: Join a close-knit team dedicated to making a positive impact.
- Why this job: Make a real difference in the lives of children and families while growing your fundraising skills.
- Qualifications: Experience in Individual Giving and a passion for supporter stewardship.
The predicted salary is between 35500 - 39587 £ per year.
£35,500 to £39,587 per year
Location: Barnet, Greater London
Closing date: 4th July 2026
Are you an expert in stewardship and donor care, and have experience in managing Individual Giving income streams? Designed by families, for families, our client’s children’s hospice was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. The organisation is able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. They have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence. Rated as ‘Outstanding’ by the Care Quality Commission, the charity has had a sustained period of growth over the last two years and they are looking for high quality employees to come and be a part of that success. Their expert staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Herts Valley. They carefully adapt their support for every child and offer it wherever it is required - whether in their home, their community or at their state-of-the-art children’s hospice, in Barnet.
The Supporter Engagement Manager position is a pivotal role in the Public Fundraising team, comprising seven specialist Fundraisers. The post-holder is responsible for driving growth in their Individual Giving programme through a mix of acquisition and retention campaigns. Key internal relationships include the Head of Supporter Engagement and the Fundraising management team. The post-holder will work closely with the Fundraising Data Manager and the Community Engagement Manager on collaborative income generation and Supporter engagement activities. The post-holder will be instrumental in shaping the Individual Giving and Supporter cultivation strategies geared towards increasing the organisation’s Cash and Regular Giving Supporter base. The Individual Giving programme includes Cash Appeals, Regular Giving (including Door-to-Door recruitment), Hospice Lottery, Challenge Events, Legacies and Supporter Care. There is a strong focus on digital fundraising.
You will be a dedicated, organised and experienced Individual Giving specialist, with proven expertise in Supporter stewardship. You are by nature a proactive, hands-on, team player. You thrive in an environment where no two days are the same. The Public Fundraising team is part of the wider Income Generation and Communications team based in the hospice. They are a close-knit, highly supportive, high-performing team of 19. There is continuous collaboration. They help each other whenever they can. This set-up inspires you. As does the knowledge that your fundraising will have a direct, positive and lasting impact on the lives of the babies, children and the families they support.
Supporter Engagement Manager - Grade 5 employer: Acapella Recruitment
As a Supporter Engagement Manager at our outstanding children's hospice in Barnet, you will join a passionate and dedicated team committed to making a meaningful difference in the lives of families facing serious health challenges. Our supportive work culture fosters collaboration and personal growth, offering opportunities for professional development while working in a state-of-the-art facility surrounded by nature. With a focus on innovative fundraising strategies and a commitment to excellence, we provide a rewarding environment where your contributions directly impact the well-being of children and their families.
StudySmarter Expert Advice🤫
We think this is how you could land Supporter Engagement Manager - Grade 5
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Acapella Recruitment.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Acapella Recruitment.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Acapella Recruitment.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Acapella Recruitment. Apply directly through us to stand out!
We think you need these skills to ace Supporter Engagement Manager - Grade 5
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Acapella Recruitment. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Supporter Engagement Manager - Grade 5, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Acapella Recruitment
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Acapella Recruitment. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!