At a Glance
- Tasks: Manage customer orders, develop relationships, and assist with print production.
- Company: Established B2B office supplies and print company in Godalming.
- Benefits: Competitive salary with uncapped commission and full training provided.
- Other info: Flexible full or part-time roles available with great career growth.
- Why this job: Join a friendly team and make a real impact on customer satisfaction.
- Qualifications: Enthusiastic, motivated, and able to manage time effectively.
The predicted salary is between 25000 - 35000 £ per year.
Our client is a small but well established B2B Office Supplies and Print company based in Godalming with a strong local emphasis. They supply a comprehensive range of business products and print to companies throughout West Surrey and North East Hampshire. Their clients are loyal because they provide a friendly and reliable service with prices that allow them to compete with the national players.
They require a Customer Services, Sales & Operations Co-ordinator to manage the complete process from receipt to fulfilment of orders, and to actively develop the customer base. The ideal candidate will be friendly and motivated, have the ability to liaise with customers and suppliers and have the confidence to take initiative where necessary.
JOB ROLE- Receive and process customer enquiries and orders via email, web and telephone
- Place orders with suppliers
- Develop and expand customer base through telesales and email marketing campaigns
- Maintain regular contact with regular customers to maintain and further develop relations and business opportunities
- Assist with print production – full training provided
- Check, organise and pack goods for delivery
- A range of general administrative responsibilities
- Enthusiastic and motivated
- Friendly and outgoing
- Ability to manage time effectively
Full training provided
REMUNERATION£25k - £35k Uncapped commission
Customer Services, Sales & Operations employer: Acapella Recruitment
Our client is an excellent employer, offering a supportive and friendly work environment in the heart of Godalming. With a strong emphasis on employee growth, they provide comprehensive training and opportunities for career advancement, all while maintaining a close-knit team culture that values initiative and customer relationships. The competitive remuneration package, including uncapped commission, makes this role not only rewarding but also a chance to be part of a dedicated team serving the local community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Services, Sales & Operations
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues who might know someone in the industry. A friendly chat can lead to valuable connections and even job leads.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or recruiters, have a quick introduction ready that highlights your skills and enthusiasm for customer service and sales.
✨Tip Number 3
Follow up after interviews! A simple thank-you email can set you apart from other candidates. It shows your appreciation and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that match your skills in customer services, sales, and operations. Let’s get you that dream job!
We think you need these skills to ace Customer Services, Sales & Operations
Some tips for your application 🫡
Show Your Friendly Side:Since the role is all about customer service, make sure your application reflects your friendly and outgoing personality. Use a warm tone in your cover letter and highlight any previous experience where you’ve successfully interacted with customers.
Tailor Your CV:Don’t just send out the same CV for every job. Tailor it to this specific role by emphasising your skills in sales, operations, and customer service. Mention any relevant experience that shows you can manage orders and liaise with suppliers effectively.
Be Proactive:The job requires someone who can take initiative, so don’t shy away from showcasing examples where you’ve done just that. Whether it’s developing a new process or improving customer relations, let us know how you’ve made a difference in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen and ready to join our team!
How to prepare for a job interview at Acapella Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their products, services, and what makes them stand out in the B2B office supplies market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Show Off Your People Skills
Since this role involves liaising with customers and suppliers, be prepared to demonstrate your communication skills. Think of examples from your past experiences where you've successfully handled customer enquiries or resolved issues. A friendly and outgoing attitude will go a long way!
✨Be Ready for Role-Specific Questions
Expect questions related to order processing, customer relationship management, and sales strategies. Prepare specific examples that highlight your ability to manage time effectively and take initiative. This will show that you’re not just a good fit for the role, but also proactive in your approach.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re engaged and thinking about how you can contribute to the company’s growth.
